IT Operations Specialist, Lokalise

• This role is perfect for someone who enjoys problem-solving, automation, and optimizing IT processes in a remote-first, asynchronous work environment
• 2–5 years of experience in IT Operations or a similar role
• Strong understanding of SaaS administration, identity & access management, and IT security best practices
• Experience managing Okta (or other identity management tools), Google Workspace, MDM, and Atlassian tools
• Hands-on experience maintaining API integrations between SaaS platforms
• Proficiency in automation and scripting (Python, Bash, or PowerShell)
• Ability to troubleshoot and support macOS and Windows users in a remote setting
• Strong documentation skills for maintaining IT processes and policies
• Self-motivated and proactive – thrives in a fully remote, asynchronous work environment
• Excellent communication skills – comfortable working with a global team
• Process-oriented mindset – continuously looking for ways to improve workflows and efficiency

Desirable

• We are looking for two IT Operations Specialists to join our fully remote IT Operations team at Lokalise
• You will play a key role in maintaining and improving our internal IT ecosystem, ensuring seamless daily operations, and supporting our global team
• At Lokalise, we thrive on autonomy and collaboration, ensuring work-life balance while building scalable IT solutions
• Provide technical support and troubleshooting for internal IT systems and SaaS applications (Google Workspace, Okta, Atlassian, etc.)
• Manage user access, permissions, and security settings across our tech stack
• Implement, maintain and improve API integrations between internal SaaS tools
• Configure and optimize IT automation tools to improve efficiency
• Troubleshoot macOS and Windows systems, ensuring smooth operations for remote teams
• Document and improve IT processes, ensuring scalability and efficiency
• Ensure compliance with IT security best practices and policies