Senior Backend Engineer, Sinch
Mailgun Send
$152.8-190.2k
Cloud communications for businesses
Open for applications
Cloud communications for businesses
1001+ employees
Open for applications
$152.8-190.2k
1001+ employees
Company mission
Sinch's mission is to bring businesses and people closer through personalised engagement.
Role
Who you are
- The ideal candidate should thoroughly enjoy difficult problems at scale while having a concrete and realistic understanding that there are customers at the other end of the keyboard.
- They will help coordinate long-term improvements to our reliability which could include making architectural changes, and writing libraries or services to increase system reliability or supportability. They should enjoy learning new systems that are complicated in nature and be comfortable and confident living in a critical path of the businesses' success
- Extensive experience in the field paired with an in-depth understanding of Golang. Python is a plus
- Experience building and managing highly scalable distributed systems in a container orchestrated environment
- Experience with Domain Driven Service architecture
- In-depth familiarity with CI/CD, monitoring production code and distributed systems
- Solid knowledge of NoSQL databases such as MongoDB or Cassandra and caching solutions
- Analytical mind with a passion for problem-solving in a sophisticated system
Desirable
- Experience with Kafka, peer based caching, tracing in distributed systems
What the job involves
- The Mailgun Sending Pipeline team at Sinch is responsible for a sophisticated and robust email delivery platform that delivers well over 1 billion emails daily to people all around the globe! With scalability, stability, and throughput at the forefront of priorities, the team is heavily focused on building, improving, and maintaining our suite of microservices, supporting technologies, and architecture that as of today have handled up to 100,000 requests per second!
- We are constantly seeking innovative ways to ensure our customers are having the best experience with our product as possible
- Be a part of the entire SDL: planning and analysis stage, design and prototyping stage, development, testing, integration, deployment, monitoring and maintenance
- Write documentation, map out flowcharts, and build diagrams for maintainability, use in educating developers, support reps, etc
- Evaluate the performance of a variety of system components to come up with ways to improve performance and reliability
- Aid our customers and help internal support reps by tackling incoming customer requests, bugs, answering difficult questions, and offering assistance when needed
- Implement metrics and traces, create and manage alerts, create dashboards, all to provide the team with robust insights into all system components
- Be an advocate for a high ownership culture, while taking ownership of parts of the stack
Application process
- This role will be accepting applications until 10/29/2024 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation
Our take
Over the course of well over a decade, Sinch has grown into an international service helping enterprise companies communicate with their customers over text, in-app video/voice messages, and other mobile channels. Used by Google, Tinder, Uber, and PayPal, among other marquee enterprise companies, most customers will have crossed paths with Sinch.
The company’s rise is due in part to an increased marketing focus on cultivating a highly personalised relationship between customer and brand. In part, too, it’s down to the surge in custom Sinch saw over recent years when more familiar channels of customer/brand communication went down. That seems to have settled now, but personalized messages, over text specifically, continues to play well among younger consumers.
It's going to prove a tough market to navigate going forward, though. Equally well-established competitors like Twilio, 8x8, and Link Mobility Group all have similar offerings. Sinch's foray into conversational AI will help them keep pace, as will their steady march of acquisitions, fundraising to fuel scaling efforts and partnerships with the likes of Salesforce. But the battle for mobile business communications may prove a long one.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2017
$15.1m
LATE VC
Apr 2016
$1.1m
SEED
Total funding: $16.2m
Company values
- Win Together - It's all about the team; being inclusive, respectful, and sharing our knowledge to empower all for personal growth
- Dream Big - We make the impossible possible by dreaming big to solve our customers' problems and improve their businesses
- Keep It Simple - Things stay simple when you are honest, open, and act with integrity. Eyes on the horizon, feet on the ground
- Make It Happen - We are "doers" who value getting results and don't overthink matters. No putting things off - let's get it done now
Company HQ
Stadshagen, Stockholm, Stockholm County
Articles
Leadership
Oscar Werner
(CEO)Originally held various Vice-Presidential positions at Sinch, but left to serve as CEO for internet marketing company Getupdated, and then spent some time as President of Tobii Tech before returning as CEO.
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