Senior Staff Product Designer, Discord

Platform Ecosystem

$242-266k

Plus equity

Senior and Expert level
Remote in US
San Francisco Bay Area
Discord

Voice, video and text communication platform

Be an early applicant

Discord

Voice, video and text communication platform

1001+ employees

B2CGamingCommunicationSocialSocial MediaCommunity

Be an early applicant

$242-266k

Plus equity

Senior and Expert level
Remote in US
San Francisco Bay Area

1001+ employees

B2CGamingCommunicationSocialSocial MediaCommunity

Company mission

Discord's mission is to help friends and communities come together to hang out and explore their interests.

Role

Who you are

  • 8+ years of experience designing consumer-facing products
  • Experience in leading designers or teams at an initiative level
  • Confidence in your ability to execute, and coach others in making design decisions, leading discussions, and communicating out to the wider organization
  • Strong, pro-active communication skills, forming ideas and presenting them to your cross-functional team to develop product strategy and roadmaps
  • A desire to deeply understand the "why" before defining the "how" and use it to develop a strategic product perspective, and vision
  • A high level of design craft, and a commitment to maintaining a high bar for design implementation as you see work through from design iterations to detailed documentation, and QA
  • A portfolio of work on which you were the primary designer leading large-scale, high impact projects for both desktop and mobile
  • Experience working with, and contributing to a design system

Desirable

  • Experience and passion for improving developer experiences
  • Casual or committed gamer

What the job involves

  • As a Sr. Staff Designer and leader within the organization, you’ll actively define what design quality means within Discord Design, and collaborate across teams to define and execute future evolutions of the product
  • On the Platform Ecosystems team, you will partner with UXR, Product Managers, Engineers, and Data Scientists on the Platform Ecosystems team to craft intuitive and delightful experiences for two critical audiences: App developers who bring delightful activities, bots, and games to the platform, and users who need intuitive ways to discover, and enjoy them with friends
  • You will combine deep user empathy with a balance of UX, UI, prototyping, and visual design skills to enable frictionless experiences, and mentor a growing team of designers in doing the same
  • You will craft the standard for visual caliber and quality within Discord, and on your team (Platform Ecosystems); identifying gaps or improvements for our design system and regularly making patterns that are adopted across the design organization
  • You will lead vision-setting initiatives across teams, bringing diverse product ideas into one cohesive vision with tactical design deliverables, and regularly present and communicate your designs to peers and executives to gain alignment
  • You will partner with the Platform Ecosystems Design Director to lead team rituals, introduce new ways of working, and eliminate design debt and inconsistencies within the product
  • You will operate as a player-coach, owning the direction, design decisions, and quality bar for your own work, while providing mentorship and direct feedback in service of other’s work
  • You will detangle and simplify the Apps user experience, using wire-frames, user journeys, prototypes to deliver intuitive product experiences that lead to higher App trial and re-engagement
  • You will actively mold the design organization — collaborating with design leadership to own and deliver design-wide programs to establish new ways of working and craft standards

Our take

Discord is an industry giant in the chat app space. The free platform has rapidly become one of the most popular services in the sector since being founded in 2015. It counts over 150 million active users in 19 million communities, successfully expanding beyond its original focus on video game players to become a broader social networking app and public forum.

Discord's userbase has grown rapidly as remote work has become the norm and a new generation of internet users has come online, attracted to its youthful presentation and plethora of gaming and social tools. It has since fended off takeover bids from Microsoft and interest from other giants such as Amazon and Twitter, and has grown into a profitable company, funded by optional subscription fees and commissions from sales through the platform.

Discord’s remarkable growth, however, is not without obstacles. The company faces competition from deep-pocketed giants like Facebook, and regulatory concerns from those worried about the platform’s relatively light chat moderation. However, the company has the resources and expertise to adapt. For example, the acquisition of harassment detection software company Sentropy will go a long way towards placating the concerns of critics, as will the 2024 acquisition of teen app Gas used to give anonymous compliments to friends. All of these purchases are part of Discord's move to expand out of its mostly gaming-focused customer base.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

28% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Sep 2021

$500m

SERIES H

Dec 2020

$100m

SERIES H

Total funding: $979.3m

Company benefits

  • Comprehensive medical insurance including Health, Dental and Vision
  • Mental health resources and quarterly wellness stipends
  • 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
  • Paid parental leave (plus fertility, adoption and other family planning benefits)
  • Flexible long-term work options (remote and hybrid)
  • Volunteer time off
  • A diverse slate of Employee Resource Groups
  • Plus commuter contributions and other perks for office-based employees

Company values

  • Autonomy
  • Mastery
  • Purpose
  • Compassion

Company HQ

Potrero Hill, San Francisco, CA

Leadership

Started out as a programmer at Papaya Studio, Stormfront Studios and Doublefine Productions. Also founded OpenFeint, a global mobile social gaming company.

Worked as a Software Engineer at Casamba and then Kabam. Was Lead Software Engineer at GREE International, and founded social network Guildwork.com in 2009.

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