Lead Product Designer, Rocket Money
Rocket Ready
$140-170k
+ Bonus
Smart financial management and spending analysis app
Job no longer available
Smart financial management and spending analysis app
201-500 employees
Job no longer available
$140-170k
+ Bonus
201-500 employees
Company mission
To improve the financial prosperity of millions of people.
Role
Who you are
- 6+ years of product design experience, with strong examples of complex workflows, internal tools, or system-level design
- Deep proficiency in Figma and comfort designing within (and evolving) system constraints
- Strong UX fundamentals, with the ability to move quickly, iterate with confidence, and communicate clear rationale
- Deep user empathy, paired with a clear understanding of how to keep people motivated and supported through long, sometimes stressful financial journeys
- Skilled at working with engineering, product, operations, and service teams to turn real workflows into product opportunities
- Equally comfortable in high-level systems thinking and fast, hands-on execution
- Empathetic, curious, and collaborative; you bring structure to ambiguity and give feedback with openness
What the job involves
- There’s no formal in-office requirement — we encourage teammates to work from our San Francisco, Washington DC, Detroit, or NYC offices 1–2 days per week
- As the Lead Product Designer for Rocket Ready, you’ll design the tools and experiences that help our Credit Upgrade consultants guide aspiring homeowners, while building the systems that let us support far more people than humans alone can
- You’ll work across the full product surface: the consultant Workspace, workflow automations, customer-facing guidance experiences, and motivating onboarding flows that keep people moving toward becoming mortgage-ready
- This role blends systems thinking, experience design, and rapid experimentation
- You’ll turn messy, real financial journeys into intuitive flows, simplify complex decision paths, and help build a product that can scale from human-led to software-led guidance
- You’ll work closely with Product, Engineering, and our business partners to bring clarity, momentum, and craft to high-impact problems
- Design features that turn expert credit guidance into structured, reusable, and scalable workflows
- Build tools that support day-to-day consultant workflows by unifying fragmented tasks, insights, communication tools, and performance views into a single, intuitive system
- Partner with operations and consultants to understand workflows first-hand, conducting shadowing and research to surface opportunities
- Create clear, motivating onboarding and intake flows that set expectations and help determine readiness
- Design lightweight guidance experiences that may sit inside AI-supported chat interactions or hybrid flows
- Support early lifecycle and nurture touchpoints that keep users informed, engaged, and progressing toward mortgage readiness
- Define and run iterations grounded in user insights, operational feedback, and measurable outcomes
- Use both qualitative and quantitative data to evaluate designs, guide hypotheses, and refine experiences
- Present work with clarity, grounding recommendations in reasoning, constraints, and expected impact
- Partner closely with PMs, engineering, operations, and business unit leadership to influence product strategy
- Contribute to a healthy design culture through proactive communication, thoughtful critique, and openness
Our take
Managing finances has become increasingly difficult in the last couple of decades, despite access to online banking and other financial apps. The mass of subscriptions, standing orders and utility bills the average American is subject to ultimately makes it difficult to assess and manage their finances within one place.
Rocket Money (formerly Truebill) provides a mobile application that includes a variety of tools that aim to simplify financial management. Tools include an automatic subscription tracker which aims to increase transparency and simplicity for canceling unwanted subscriptions, in addition to monthly spending analytics and budgeting plans.
Whilst there seems to be an app for just about every form of financial management, Rocket Money has taken much-needed action by unifying everything into a single app. The company initially focused on financial management tools, it's now branched out to more direct financial tools such as utility bill comparison services, autopilot saving and paycheck advance loans.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$45m
SERIES D
Nov 2020
$17m
SERIES C
Total funding: $84.1m
Company benefits
- Health, Dental & Vision Plans
- Life Insurance
- Long/Short Term Disability
- Unlimited PTO
- Parental Leave
- 401k Matching
- Team Member Stock Purchasing Program
- Learning & Development Opportunities
- Tuition Reimbursement
Company HQ
Downtown Silver Spring, Silver Spring, MD
Leadership
Haroon Mokhtarzada
(Co-Founder & CEO)They worked as CEO of Webs for 10 years, while studying at Harvard Law School, before working as VP at Vistaprint. They left this role in 2016 having co-founded Truebill (which later became Rocket Money) in November 2015.
Yahya Mokhtarzada
(Co-Founder & CRO)Having studied at the University of Maryland, they worked in Business Development for Webs.com, SGN, appssavvy, and Nanigans for a combined 9 years. In November 2015 they co-founded Truebill.
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