SMB Account Executive, DocuSign

• Experience in consultative sales and account management, preferably within a SaaS model
• Strong computer skills, including experience using sales force automation tools (preferably Salesforce.com), Microsoft Word, PowerPoint and Excel

Desirable

• The Account Executive (Web) is a high impact hunter position in which you are responsible for driving new logo acquisition and developing opportunities
• Across all industry verticals, create a territory plan to prioritize time investment across prospects and customers and manage an active pipeline of new logo opportunities
• Deliver programmatic engagement with existing DocuSign clients to develop and maintain relationships while helping to grow DocuSign’s incremental revenue by uncovering additional use cases and opportunities to position the broader DocuSign agreement cloud
• Qualify sales opportunities based on DocuSign’s sales methodology and metrics, to include client fit and success criteria
• Position DocuSign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client
• Expand the DocuSign solution beyond the functionality introduced during implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new DocuSign products, services and partner solutions
• Process sales orders and facilitate customer onboarding
• Manage customer needs for engagement with other DocuSign resources, such as professional services, training, product management and marketing
• Enlist customers to participate and/or speak at DocuSign and partner events
• Provide accurate, timely reports, and forecasts, as needed, for management
• Develop and maintain sophisticated knowledge of DocuSign’s products and services
• Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in CRM database
• Manage overall customer loyalty, serving as internal advocate and escalation point to clients