IT SaaS Administrator, Openly
More information about location
Home insurance platform
Job no longer available
Home insurance platform
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To empower independent insurance agents to deliver a modern, efficient, and superior customer experience.
Role
Who you are
- Bachelor's degree in Computer Science, Information Technology, or related experience. Relevant certifications in JAMF, Google Workspace, project management, coding/scripting, and API webhook experience
- Proven experience (5+ years) as a SaaS administrator, with expertise in MDM (preferably JAMF), Okta (UD, SSO and MFA), Google Workspace administration including DLP and other SaaS applications administration
- Strong knowledge of MDM, including device management, policies, profiles, and application deployment for macOS and iOS devices
- Proficiency in Google Workspace applications, including Gmail, Google Drive, Google Docs, Google Sheets and Google Slides
- Experience in automation and scripting, with proficiency in coding languages such as Python, Google App Script, JavaScript and/or Bash scripting
- Strong project management skills, with experience leading and managing SaaS-related projects, from initiation to completion
- Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues
- Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders
- Familiarity with IT service management (ITSM) frameworks and ticketing systems for incident and request management
- Proactive mindset, continuously seeking opportunities for process improvement, automation, and optimization within the SaaS environment
What the job involves
- As a SaaS Administrator II, you will be responsible for the administration, management and optimization of our SaaS applications ecosystem
- Your primary focus will be ensuring seamless integration, efficient utilization, and secure operations of all our SaaS applications and technology stack
- Additionally, your project management skills and automation expertise will enable you to streamline processes, enhance productivity, and drive continuous improvement within our organization
- Administer and manage our SaaS stack, including user management, security configurations, application settings, and integrations
- Collaborate with IT Leadership to define and implement best practices, standards, and policies around all applications company-wide
- Ensure the smooth operation and availability of our productivity applications, proactively monitoring performance, troubleshooting issues, and resolving incidents
- Collaborate with IT Leadership and security teams to implement and enforce security measures, compliance requirements, and data protection policies
- Configure user access, permissions and security
- Design and implement integrations, workflows and automations to streamline processes, improve efficiency, and enhance user experience within our technology stack
- Develops comprehensive documentation for SaaS administration processes, procedures, and guidelines as well as mentoring more junior IT team members
- Collaborate with IT Leadership and stakeholders in SaaS-related projects, defining project scope, managing resources, and ensuring successful implementation and delivery
- Leverage project management methodologies to plan, execute, and monitor SaaS-related projects, adhering to timelines and quality standards
- Stay updated with the latest trends, updates, and enhancements in JAMF, Google Workspace, OKTA and automation tools, sharing knowledge and recommending improvements to enhance the SaaS environment
Our take
Openly has responded to a perceived gap in the market: while consumers are increasingly buying home insurance through independent agents, the products those agents can offer have not kept up with what’s possible, resulting in wasted time, wasted money, and outdated risk underwriting.
Openly's homeowner insurance platform sells exclusively through independent agencies. The platform watches and updates more than 19,000 vendor profiles daily across 19 states and 91 different industries, detecting changes to key business information, privacy documentation, terms of service agreements and public records. This increases transparency of the risk between buyers and suppliers, which sets Openly apart from its competitors in the insurtech market.
It has grown in-force premium by more than 500% year over year and has already achieved double-digit new sales market share in the majority of its states. The company is taking huge steps and has even partnered with Mastercard to integrate Mastercard's RiskRecon cyber risk data into its platform so that organizations can better understand their risk profile. It now has plans to expand its home insurance product to more states and agencies and to enhance its technology and insurance product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
22% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2025
$123m
GROWTH EQUITY VC
Sep 2023
$100m
SERIES D
Total funding: $360.7m
Company benefits
- Company equity
- Remote-First Culture: With employees in 40 states and counting, we promoted #remotelife long before it was adopted by other companies
- WFH Setup: Day 1, you'll receive a new laptop, a $1,500 allowance to spend on setting up your home workplace, and a monthly internet stipend
- Real Work-Life Balance: Ensuring you can spend valuable time with friends and family is a priority. We offer flexible PTO and a generous parental leave policy
- 401k Company Contribution: We love working here, but who wants to work forever? Take advantage of our 401K plan and generous company contribution
- Health and Wellness: Your well-being comes first. We offer a variety of plans to suit your needs, ranging from the basics to supplemental coverages
Company HQ
Columbus, Boston, MA
Leadership
Ty Harris
(Co-Founder & CEO)Studied at MIT before working as a Lecturer at MIT and Northeastern. Went on to spend 12 years at Liberty Mutual Insurance. Co-founded Quote Hopper in June 2017 and, after passing this onto an agency to run, co-founded Openly that August.
Matt Wielbut
(Co-Founder & CTO)Began their career with almost 8 years at Goldman Sachs before co-founding Recitate and Elements Insurance. Used this experience to co-found Openly with Ty.
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