Vice President of Revenue Operations, Spring Health
$208-260k
+ Equity + Bonus
Personalised mental healthcare
Open for applications
Personalised mental healthcare
1001+ employees
Open for applications
$208-260k
+ Equity + Bonus
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- 10–14+ years of experience in Revenue Operations, Sales Operations, or GTM Operations within high-growth SaaS environments
- Proven experience owning forecasting, analytics, sales compensation, and GTM systems
- Strong operational orientation with the ability to translate strategy into execution
- Deep Salesforce expertise and experience with modern RevOps tooling such as Clari and LeanData
- Track record of improving predictability, rigor, and operational maturity
- Clear communicator with strong cross-functional influence and judgment
- Experience supporting scale and complexity; IPO experience is a plus, not a requirement
- Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates
- At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply
What the job involves
- Reporting to the Chief Revenue Officer and serving as a senior leader within the Revenue organization, the Vice President, Revenue Operations is responsible for operationalizing Spring Health’s revenue strategy through strong planning, analytics, systems, and executional rigor
- This leader owns the core Revenue Operations engine including forecasting, analytics, sales compensation, GTM systems and technology, and operating cadence
- This full-time, remote role is critical to driving predictable growth, operational maturity, and scalability as Spring Health continues to scale
- Operationalize the revenue planning framework across Sales, Account Management, and Customer Success in alignment with company strategy
- Support annual and quarterly target-setting across teams and individual contributors; ensure alignment with corporate goals
- Translate strategic priorities into clear operating plans, milestones, and success metrics
- Own the day-to-day Revenue Operations operating model including forecasting cadence, pipeline management, performance reviews, and executive reporting
- Lead development and ongoing improvement of forecasting accuracy, pipeline analytics, dashboards, and insights
- Establish disciplined operating rhythms and governance to support scalable growth and accountability
- Own the GTM systems stack including Salesforce, Clari, LeanData, and related tooling
- Partner with IT, Data, and GTM leaders to ensure system scalability, data integrity, and workflow efficiency
- Drive automation and AI-enabled improvements that increase productivity and reduce operational friction
- Own the design, implementation, and administration of Sales Compensation plans across Sales, Account Management, and Customer Success
- Ensure incentive plans are operationally sound, clearly communicated, and aligned to revenue objectives
- Partner closely with Finance and People teams to manage plan rollout, calculations, reporting, and governance
- Partner with Sales, Customer Success, Finance, Product, and Marketing to ensure operational alignment across the GTM lifecycle
- Serve as a trusted operator and problem solver for revenue leaders
- Provide clear, data-backed insights to inform executive decision-making
- Lead operational improvements that increase predictability, efficiency, and visibility as the business scales
- Identify friction points across revenue processes and implement practical, scalable solutions
- Support readiness for future growth milestones through strong systems, data, and governance
- What Success Looks Like:
- Forecasts that leadership trusts and uses to make decisions
- Clear visibility into pipeline, performance, and attainment across all GTM teams
- A scalable, well-governed GTM operating system supported by strong data and tooling
- Sales compensation programs that are accurate, timely, and aligned with revenue goals
- Strong cross-functional trust in Revenue Operations as an execution partner
- A revenue infrastructure that scales with the business
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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