Growth Operations Manager, Lemfi

• Native or near-native Mandarin Chinese with C1+ business English
• 2-3 years' hands-on experience in social media, content creation, marketing or growth, ideally in fintech, tech or consumer internet
• Proven fluency managing Chinese digital platforms (Rednote, Weibo, WeChat) with strong cultural and platform-specific judgment
• Confident using AI tools for content ideation, copywriting and localisation to work faster and at scale
• Highly organised and able to manage multiple workstreams independently; you move fast and own your outcomes

Desirable

• We're looking for a bilingual Growth Operations Manager to own LemFi's presence across Chinese digital platforms and drive user growth within the Chinese diaspora globally
• This is a creative, fast-paced role sitting at the intersection of content, social media, and operations
• You'll shape content strategy, manage Chinese social platforms, support product localisation, run CRM campaigns, and support payment operations
• Above all, you'll be the voice of LemFi for Chinese communities overseas, turning real cultural insight into content that resonates and drives growth
• You'll report into the Growth team and work cross-functionally with Product, Operations and CRM to execute against a clear growth agenda
• You'll work independently, own your impact end-to-end, and use data plus cultural fluency to iterate fast
• Own and manage LemFi's Chinese social media channels (Rednote, Weibo, WeChat, Instagram, Facebook) with a monthly content calendar that reflects the real lives and financial needs of Chinese diaspora communities
• Develop and execute culturally resonant content strategy, spot platform trends and cultural moments, and move fast to capitalize on them
• Build and nurture online communities where LemFi's Chinese audience feels seen and connected, using data to continuously sharpen strategy and measure impact
• Translate and localise product content across mobile, web and blog via our CMS, maintaining brand voice and cultural accuracy while optimizing for SEO
• Plan, execute and optimise customer engagement campaigns via email and push notifications to support product launches and retention, managing segmentation, testing and performance tracking
• Support daily funding operations and liquidity monitoring across payment channels, coordinating fund allocation and FX activities to ensure smooth transaction flow
• Leverage AI tools to ideate, create and iterate content faster, freeing you to focus on strategy and community building