Director of Security Engineering, Parloa
AI agent management platform
Open for applications
AI agent management platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 12+ years in security, with at least 5 years leading security teams, ideally in product or application security at a SaaS or platform company
- Deep hands-on experience securing cloud-native, containerized environments (AWS/GCP, Kubernetes) — you can still roll up your sleeves when it matters
- Strong application security background — you understand secure architecture, common vulnerability classes, and how to shift security left without slowing engineering down
- Proven detection & response expertise — you've built or significantly improved SOC/detection capabilities and led incident response in production environments
- Effective communicator across audiences — you can translate product security risk into business terms for executives and customers, and dive into technical detail with engineers
- Familiarity with compliance frameworks (SOC 2, ISO 27001) as they relate to product security controls — you've contributed to audits and customer security reviews, even if GRC ownership sits elsewhere
- Genuine curiosity about AI security — experience securing LLM-based systems is a strong plus, but a sharp instinct for emerging risk is what counts
What the job involves
- Parloa is building the AI platform that enterprises trust with their most important conversations. That trust starts with security — and we need someone to own it entirely
- As Director of Security, you won't just manage a team. You'll shape how a fast-scaling AI company thinks about security from the ground up: building the strategy, the culture, and the systems that protect our platform, our customers, and the data they entrust to us
- You'll lead our SecOps team within Tech Platform, partner across IS&T and Internal IT, and be the person our customers look to when they need confidence that Parloa takes security as seriously as they do
- This is a builder role. If you want to define what security looks like at an AI-native company — not inherit someone else's playbook — this is it
- Define and execute the product and platform security strategy — building the programs, tooling, and practices that scale with a fast-growing AI platform
- Lead and grow the security team — hiring exceptional talent, developing senior leaders, and fostering a culture where security is every engineer's responsibility
- Own application security across the SDLC — embedding secure coding practices, SAST/DAST/SCA tooling, threat modeling, and architectural security reviews into engineering workflows, enabling velocity without compromising safety
- Design and implement security architectures for cloud-native applications, Kubernetes workloads, and CI/CD pipelines
- Build and run the detection and response program — developing threat detection capabilities, tuning alerting and telemetry, and leading incident investigations, containment, and postmortems with technical rigor
- Drive cloud security posture across our AWS/GCP infrastructure, covering identity and access, network segmentation, secrets management, and infrastructure-as-code security
- Be Parloa's product security voice in customer engagements — fielding security questionnaires, supporting enterprise due diligence, and translating technical posture into customer confidence
- Advance AI-specific security practices — securing LLM pipelines, model interactions, prompt injection surfaces, and data handling across the platform
- Collaborate with IS&T on shared boundaries — coordinating on incident escalation, identity systems, and compliance requirements where product and corporate security intersect, without duplicating ownership
- Establish security metrics that matter — proving that product security posture is measurably improving, not just maintained
Application process
- Recruiter video call → Technical Peer Interview → Expert interview(s) → Bar Raiser
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $568.1m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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