Senior Backend Software Engineer, Ro
Patient Identity & Privacy
$179-212k
2 days a week in office
Telehealth primary care platform
Be an early applicant
Telehealth primary care platform
501-1000 employees
Be an early applicant
$179-212k
2 days a week in office
501-1000 employees
Company mission
To help patients achieve health goals by delivering the most convenient and effective care possible.
Role
Who you are
- 5+ years of software engineering experience, with a focus on data privacy, security, or large-scale distributed systems
- Strong proficiency in Python and experience building scalable web applications
- Experience with privacy-focused data engineering, including data minimization, anonymization, and access controls
- Understanding of first-party data systems, event pipelines, and customer data platforms (CDP)
- Experience integrating CRM and marketing automation tools (e.g., Braze, Iterable, Twilio, Klaviyo, Customer.io)
- Familiarity with advertising attribution channels server-side tracking, and adtech integrations
- Experience in regulated industries (e.g., healthcare, fintech), where compliance and security are key factors
- Strong sense of ownership, ability to navigate ambiguity, and drive technical initiatives to completion
What the job involves
- As a Senior Software Engineer on Ro’s Patient Identity and Privacy team, you will play a crucial role in building and scaling privacy-first, compliant systems that enable personalized healthcare while safeguarding patient data
- This role focuses on privacy engineering, consent management, event tracking, and first-party data governance—ensuring Ro’s technical foundation supports both patient trust and growth initiatives
- You’ll design, build, and maintain systems that handle customer data preferences, attribution data, event pipelines, and privacy-preserving data workflows
- You will work in a highly cross-functional environment, partnering with security, legal, marketing, and data teams to define privacy-first solutions that balance compliance with Ro’s ability to deliver great patient experiences
- This role is not focused on Identity & Access Management (IAM) but may involve working alongside IAM engineers on broader data security initiatives
- Build and maintain privacy-first data systems, ensuring compliance with state and federal consumer privacy regulations
- Develop and integrate consent and preference management systems, enabling patients to control their data usage across Ro’s platform
- Design and implement high-throughput, scalable, event-driven architectures for the privacy-compliant collection, processing, and distribution of first-party data
- Partner with marketing and growth teams to support digital advertising, CRM, and marketing analytics, while ensuring compliance and data security
- Implement privacy-preserving techniques, such as data anonymization, tokenization, and minimization, to reduce risk while maintaining business utility
- Work on event tracking and analytics pipelines, ensuring accurate and privacy-compliant data flows to third-party platforms (e.g., Braze, Google, Meta, Segment)
- Collaborate with security and legal teams to enforce data governance, retention, and compliance policies
Our take
Ro is a healthcare startup that connects patients directly to physicians, nurses, and pharmacists. The founders of Ro established the company because they felt that health insurance wasn’t working as it should, as the pooled cost of expensive treatments means that the price of individual doctor visits is inflated.
Ro’s primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Instead of having to travel to a doctor’s office, Ro customers can access a video conference with a physician on-demand, from the comfort of their own home.
In order to tap into the global medical market, which is worth over $4 trillion, Ro raised $150 million at a valuation of $7 billion in 2022. It has expanded to more health areas, such as skincare and mental health, and launched an online pharmacy. Despite this, a substantial number of layoffs in spring 2022 indicated that Ro's accelerated growth had caused problems with its internal organization. Having now narrowed its focus and spending more on less, Ro has streamlined its operations and looks to continue on a steady upward trajectory.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2022
$150m
LATE VC
Mar 2021
$500m
SERIES D
Total funding: $1.0bn
Company benefits
- Medical, dental, and vision membership
- Equity for all team members
- Flexible time off
- Paid parental leave, and flexible work arrangement
- Well-stocked office with snacks and bi-weekly free lunches
- Gym, learning, and development stipends
Company HQ
Chelsea, New York, NY
Leadership
Zachariah Reitano
(Co-Founder)Previously a Teacher at General Assembly and co-founder of Shout Inc., in 2013. They are now an Entrepreneur in Residence at Prehype.
Saman Rahmanian
(Co-Founder & Chief Product Officer)Previously a Senior Art Director at Crispin Porter + Bogusky and founder of Tischen in 2010. They were also a Partner at Prehype and founder of Managed by Q.
Rob Schutz
(Co-Founder & Board Member)Founder of Snagged.com. Experienced as a Senior Consultant at CGI specializing in healthcare, they also served as Director of US Marketing and USer Acqusition at kgb and as VP of Growth at BARK.
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