Product Manager, Block
GTM Technology
$129.3-185.9k
Salary dependent on geographical location of candidate
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$129.3-185.9k
Salary dependent on geographical location of candidate
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- Product sense: You have experience shaping product direction and execution based on customer needs
- Customer Empathy: You can empathize with customers and envision solutions to solve their pain points
- Passion: You are excited to build customer-focused data products
- Technical: You have knowledge of modern data architecture and best practices. You have experience developing, testing, and deploying platforms and technical solutions that use external platforms, cloud services, and APIs
- Collaborative: You have experience working directly with other teams, customers, and vendors
- Communicative: You can write and present with brevity and clarity
- Creative: You can break down open-ended and ambiguous problems
- Experience: 2-3 years in product management or software engineering
What the job involves
- Conduct market research, competitive analysis, and technical due diligence to construct the platform product roadmaps for Sales and Account Management
- Collaborate with stakeholders from Sales, Account Management, Operations, and other departments to understand business needs and identify opportunities for technology platforms to improve efficiency, productivity, and customer satisfaction
- Develop and maintain a product roadmap for technology platforms, prioritizing features based on business value, technical feasibility, and user feedback
- Define product requirements and user stories, working closely with cross-functional teams of designers, engineers, and business analysts to ensure successful delivery of new features and functionality that meet customer needs
- Partner with diverse technical teams including software engineering, data engineering, machine learning, CRM developers, and data science to develop seamlessly integrated solutions spanning first and third party assets that collectively provide a cohesive end-user experience
- Communicate product vision, strategy, and progress to stakeholders and partners and solicit feedback to ensure alignment and buy-in
- Monitor and analyze usage data to identify opportunities for improvement and growth, and use data to inform product decisions and optimizations that drive business growth
- Support stakeholder teams in using technology effectively, and work with them to define and track key performance metrics for the platforms
- Foster an environment that enables the Square engineering team to build quickly while maintaining a high standard for quality
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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