Senior Manager of Fintech Strategy, Toast
$138-221k
Point of sale and management system for restaurants
Job no longer available
Point of sale and management system for restaurants
1001+ employees
Job no longer available
$138-221k
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- You are a problem-solver who thrives in complexity, knows how to structure ambiguity, and loves balancing quantitative analysis with qualitative insights
- You’re a self-starter who collaborates well, inspires alignment, and drives results
- Above all, you’re excited to help restaurants grow through innovative Fintech solutions
- Bachelor’s degree and 7+ years of equivalent work experience, preferably in strategy consulting, corporate strategy, operations for high-growth technology, or venture capital
- Demonstrated experience with strategic/operational projects that have many facets and moving parts
- Leadership and general management skills, especially in gaining alignment with different stakeholders
- Strong time management, organizational, and relationship skills
- Superior verbal, written, and presentation communication skills
- Proven ability to develop relationships and problem solve with cross-functional partners
- Strategic thinker and tactical executor able to shift from big picture to detailed operations
- Excellent analytical skills with the ability to uncover insights to solve complex problems; SQL is a plus
- Team player with an excellent track record of success in fast-paced environments with changing priorities
- Understanding of the FinTech industry
- Motivated and action-oriented
What the job involves
- Fintech at Toast is centered around payments, lending, and employees
- The Fintech Strategy team is the strategic execution arm for this business
- We set direction, run the operating system, and deliver high-impact initiatives that fuel growth
- As Senior Manager, Fintech Strategy, you’ll have the opportunity to shape the strategic direction for Toast’s Fintech offerings, working closely with Go-To-Market, Product, Customer Success, and R&D teams
- You will drive critical business initiatives, develop new monetization strategies, and execute operational processes to ensure the continued growth of our Fintech business
- You will also play a key role in ensuring alignment across cross-functional teams, driving impactful outcomes through strong collaboration and data-driven decision-making
- Define and lead initiatives across payments, lending, and payroll products
- Own the planning, reporting, and performance management cadence for the part of the Fintech org to ensure goals, metrics, and priorities are aligned and executed
- Analyze market trends, customer feedback, and competitive intelligence to optimize pricing, packaging, and customer experience
- Build business cases for new monetization strategies and lead cross-functional efforts to bring them to life
- Support product launches, operational changes, and pricing adjustments, partnering with Sales and Customer Success teams
- Continuously monitor the Fintech landscape to identify emerging trends, uncovering opportunities to enhance Toast’s offerings and maintain competitive advantages
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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