Inside Sales Customer Service Representative, RateHub

English / French Speaker

Salary not provided

Entry and Junior level

Remote from Canada

Financial services comparison platform

Job no longer available

Financial services comparison platform

101-200 employees

FintechB2CBankingMarketplacePersonal financeInsuranceMortgagesInvestingCredit cards

Job no longer available

Salary not provided

Entry and Junior level

Remote from Canada

101-200 employees

FintechB2CBankingMarketplacePersonal financeInsuranceMortgagesInvestingCredit cards

Company mission

To help Canadians make better financial decisions.

Job

Company

Role

Who you are

Resourceful: You may not have all the answers, but you know how to get them
Self-Motivated: You are never idle and always driven by results
Good working knowledge of Microsoft Office and Google Suite
Excellent communication skills are a must
Ability to multitask and pay strong attention to detail
Ability to work in a high-volume environment with tight turnaround times
Excellent organizational and time management skills
Must be open to working on the weekends and evenings
Bilingual - ability to communicate in both French and English
No experience necessary, however focus will be on the candidate’s communication skills, attitude, attention to detail and work ethics

What the job involves

Responding by phone to lead submissions and booking new appointments in a timely manner
Confirming by phone existing appointments with the clients in a timely manner
Providing excellent customer experience to our clients
Exhibiting a continued focus on service excellence
Staying current with the latest industry knowledge, competition, and market trends
Other responsibilities as assigned

Our take

Consumer activity has continued to shift from in-person to online in all categories, and RateHub recognised a need to make financial products accessible online too.

RateHub allows users to compare prices and rates on financial products like mortgages, credit cards and insurance. With more than 2M monthly users, RateHub has launched its own in-house brokerage to aid with its mission to help Canadians make better financial decisions.

Despite FinTech being a busy space, RateHub reached a milestone of closing $10B in funded mortgages in October 2021. Since then, it has received significant investment that will allow it to continue building its momentum and accelerate growth both organically and through acquisitions.

Freddie

Company Specialist at Welcome to the Jungle

Insights

-22% employee growth in 12 months

Glassdoor (4.5)

Company

Funding (last 2 of 3 rounds)

Jan 2018

$12m

SERIES A

Mar 2017

$9.2m

SERIES A

Total funding: $21.7m

Company HQ

Downtown Yonge, Toronto, ON

Leadership

Naga Parvatharajan

(CEO)

Naga joined Ratehub in 2024 of CEO. They are also the Group GM at SoFi. Previously they were a Senior Advisor at Boston Consulting Group, Co-Head of Product at Goldman Sachs, and a Business Manager at Capital One.

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