Principal Product Manager, ServiceTitan

• 7+ years of Product Management experience in SaaS, including building 0→1 products or launching new products/segments
• Proven ability to lead deep customer discovery and turn insights into product strategy
• Strong execution and leadership skills across cross-functional teams and stakeholders
• Experience working in startups or innovation teams within larger companies
• Excellent communication and storytelling skills
• Strategic thinking backed by strong analytical skills
• MBA or strategy consulting experience is a plus

• At ServiceTitan, we’re building the operating system for the trades. As we continue to scale, we’re looking for a Principal Product Manager to lead our expansion into new residential service verticals
• In this highly strategic and cross-functional role, you’ll identify high-potential trades for expansion, own the roadmap and build out of new capabilities to serve them, and work across the company to deliver compelling, end-to-end product experiences
• Explore and Evaluate New Trade Verticals: Dive deep into researching new residential service trades
• Conduct customer discovery to understand workflows, pain points, and market dynamics, and make strategic recommendations on where we should prioritize expansion
• Define and Deliver the Roadmap: Own the product roadmap and end-to-end experience for new trade verticals. Define product requirements and work across multiple engineering squads, design, and data science to bring new capabilities to life
• Build for Impact and Scale: Lead the development of new features and core platform capabilities that not only unlock new verticals but also drive value for our broader customer base
• Accelerate Product-Market Fit: Partner closely with go-to-market teams—including Sales, Marketing, and Post-Sales—to rapidly iterate, pilot solutions, and drive early adoption in new trades
• Drive Cross-Functional Execution: Align and coordinate across product, engineering, design, GTM, and executive stakeholders to bring clarity, prioritization, and momentum to complex, multi-team initiatives

• Flexible time off
• Fully paid individual medical, dental, and vision coverage
• Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
• Tax free savings via HSA, FSA, and Dependent Care FSA
• 401(k) match
• Personal development programs and annual learning budget
• Medical plan with up to $20,000 in fertility coverage
• Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
• Adoption support including reimbursement of up to $20,000
• Bereavement leave for loss of a pregnancy or loved one
• Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more

Total funding: $1.5bn

ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.