Principal Product Manager, ServiceTitan
Exteriors
$166.5-222.7k
+ Annual bonus + Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$166.5-222.7k
+ Annual bonus + Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 7+ years of Product Management experience, with a strong track record in enterprise B2B SaaS
- Experience owning and shipping complex operational tools, ideally in CRM, ERP, or other related tools
- High sense of urgency and the ability to make smart decisions with incomplete data
- Excellent communication and stakeholder management skills—able to bring clarity to complexity
- Self-starter with the ability to independently set direction, take action, and drive momentum
- Strong product instincts grounded in customer discovery and insights
- Passion for building products that serve hardworking professionals in essential industries
What the job involves
- At ServiceTitan, we’re building the operating system for the trades
- As we continue to scale, we’re looking for a Principal Product Manager to help us transform the ordering, production, and accounting experience for Exteriors trades
- In this role, you’ll lead the development of intuitive, powerful tools that streamline operations for enterprise and mid-size customers working in roofing, siding, gutters, and windows
- You’ll focus on building new capabilities for one of the most critical and complex parts of the job lifecycle—including ordering, subcontractor management, invoicing, and job costing—delivering tools that make a meaningful impact on our customers’ bottom line
- Own the roadmap and end-to-end product experience for production and accounting workflows in the Exteriors segment
- Lead customer discovery and market research to surface insights that shape product strategy
- Develop product requirements and validate solutions through prototypes and feedback loops
- Deeply understand trade professionals’ needs and design solutions that are simple and impactful. Balance complex operations with an unrelenting focus on ease of use and joy in the product
- Manage delivery and own adoption for new capabilities that support large enterprise operations
- Work across engineering, design, data, and GTM functions to align execution, resolve dependencies, and deliver features that drive real customer value
- Serve as a key cross-functional leader on complex, multi-squad initiatives
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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