Senior Product Manager, Solutions By Text
Enterprise texting solutions
Open for applications
Enterprise texting solutions
101-200 employees
Open for applications
101-200 employees
Company mission
To evolve the way businesses interact with their customers.
Role
Who you are
- We are looking for a dynamic Senior Market-Facing Product Manager with a deep understanding of SMS technology and TBD
- Bachelor’s degree in Business, Marketing, Computer Science, or a related field; MBA or equivalent experience is a plus
- 5-8 years of experience in product management, with a strong focus on market-facing roles in SMS technology and/or TBD
- Proven experience in developing and executing product strategies that drive market success
- Deep understanding of SMS protocols, messaging platforms, and the unique needs of the TBD
- Strong communication and presentation skills, with the ability to articulate complex concepts to diverse audiences
- Experience working closely with sales, marketing, and customer support teams
- Proficiency in using product management and analytics tools such as Jira, Confluence, Google Analytics, or similar
- Ability to manage multiple priorities and thrive in a fast-paced, market-driven environment
- Willingness to travel as needed for customer meetings and industry events
What the job involves
- In this role, you will be the bridge between the market and our product development teams, ensuring that our products meet customer needs and align with industry trends. You will play a key role in driving product strategy, market positioning, and customer engagement
- Lead the development and execution of product strategies for SMS-based solutions tailored to the banking industry
- Act as the primary liaison between the market (customers, sales teams, and industry stakeholders) and internal product development teams
- Gather and prioritize customer requirements, and translate them into clear product specifications and roadmaps
- Develop go-to-market strategies, including pricing, positioning, and competitive analysis, to ensure product success
- Engage directly with customers and prospects to understand their needs, gather feedback, and identify new opportunities
- Conduct market research to stay ahead of industry trends, regulatory changes, and competitive dynamics
- Collaborate closely with marketing, sales, and customer support teams to drive product adoption and customer satisfaction
- Monitor product performance, analyzing data to inform future product enhancements and strategy adjustments
- Represent the company at industry events, conferences, and customer meetings to promote our SMS and TBD
- Adhere to the Company's Code of Conduct/Ethics
- Create and maintain effective working relationships with other Company employees
- Ability to multi-task, prioritize, and manage time effectively
- Contribute to the professional culture within the office and the company overall
- Project a professional and appropriate Company image in all dealings with clients, vendors, business partners and visitors
- Ensure security of information in all matters pertaining to company, client, and consumer information
Our take
Business text messages are an increasingly popular tool for marketing and communication, with proven high returns on investment and increased customer engagement. However, adding SMS capabilities into existing company operations can be complicated. Solutions By Text supplies an enterprise texting solution to enable companies to adopt communication and marketing by text, and reach more customers more effectively.
Solutions By Text was founded in 2008, and stands out for being the only compliance-first enterprise texting solution. Its range of products includes Two-Way Texting, Pay By Text, and Verify By Text - as well as business tools - and it also supplies consulting. The company’s services are grounded in compliant logic and led by regulatory direction, and are simple to employ as they may be integrated into a company’s existing software platform.
Solutions By Text serves an impressive list of clients including leading banking and auto finance brands. The company has seen good investment that will fuel its growth and increase the adoption of its solutions across the consumer finance lifecycle. It has also launched embedded payments within its texting platform through a collaboration with Nuvei Corporation, demonstrating the company's desire to keep enhancing its offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
20% employee growth in 12 months
Company
Funding (2 rounds)
May 2024
$110m
GROWTH EQUITY VC
Nov 2021
$35m
LATE VC
Total funding: $145m
Company benefits
- 20 Days PTO
- 401k (3% Matching)
Company HQ
Farmers Branch, TX
Leadership
Danny Cantrell
(Co-Founder)Former CEO of the company. Co-Founder of Powered By Text, and former Founder and CEO of Ministry by Text. Also founded Marketing Response Solutions.
Mike Cantrell
(Co-Founder)Former President of the company. Co-Founder and COO of Powered By Text. Previously the National Director of Customer Acquisition for Bally Total Fitness.
Share this job
View 1 more job at Solutions By Text