Product Designer, Wayfair
More information about location
3 days a week in office
A global online homeware marketplace
Open for applications
A global online homeware marketplace
1001+ employees
Open for applications
More information about location
3 days a week in office
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 3+ years of professional UX experience
- The ability to deliver high-fidelity design work autonomously
- Strong understanding of design processes; knowledge of what is possible and what will be hard to achieve and/or implement in a digital environment
- Communication and Interpersonal Skills: You should be able to effectively present and explain ideas, while also being open-minded and willing to consider new perspectives that may shape your solutions
- Strong skills in modern design tools like Figma, Miro, UserTesting, and Creative Suite
- Expertise in producing relevant deliverables, including detailed site maps, user flows/task flows, user journeys,, wireframes, annotations, and prototypes that represent interaction recommendations, etc
- Research expertise highly valued: You have a solid understanding of basic research principles and methodologies, and have a proven track record of independently conducting user research while selecting appropriate methodologies to inform your design
- An online portfolio of case studies that demonstrates unfailing advocacy for the user, highlighting: e-commerce design work, enterprise design work, data-driven approaches, and strategic thinking
What the job involves
- Our product team plays a crucial role in making this vision a reality for millions of people around the world
- Partnering with engineering, analytics, and business partners across Wayfair, our product team ensures that we’re building technology that solves important customer problems in elegant, scalable, measurable ways
- As a Product Designer II, you will be directly impacting the home shopping journey—making it easy for Wayfair customers to bring their home vision to life
- You’ll be asked to flex into key customer experiences within the shopping funnel such as Wayfair’s product listing, product details pages while thinking holistically across the entire shopping funnel
- Utilize design thinking principles to build engaging customer experiences which solve goals with elegant simplicity
- Collaborate with product managers, developers, and other experienced designers to execute design concepts that deliver on brand goals, business goals, and are technically feasible to implement
- Align with multiple teams to create cross-functional and user-centric design solutions
- Drive a sense of urgency in the team to deliver work, emphasizing the use of lean tools and techniques to more rapidly deliver work
- Day-to-day work will consist of a combination of design execution, and design operations management
- Contribute to the improvement of our cross-team collaboration Design processes, advocating best practices and innovative solutions between Product, Design, and Engineering teams embracing Agile methodologies
- Demonstrate strong administration and communication skills. Be a strategist who can take a step back on overarching goals and opportunities, while also acting as a product practitioner who can meticulously work alongside their teams with domain knowledge and design prowess
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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