Digital Experience Lead, Adyen
3+ days a week in office
Payments platform built to grow businesses
Be an early applicant
Payments platform built to grow businesses
1001+ employees
Be an early applicant
3+ days a week in office
1001+ employees
Company mission
To make payments choices easy for merchants.
Role
Who you are
- 10+ years of experience in product management & marketing, ideally within (fin)tech and with at least 3+ years of team management experience
- Demonstrated experience managing B2B websites that contribute to revenue growth through optimization of the customer journey, conversion rates, and digital performance
- Exceptionally data-literate. You excel in using web analytics tools to extract actionable insights, measure web vitals and report on the impact generated through the product you manage to marketing and commercial teams
- Excellent stakeholder manager. You have a proven ability to build trust and align diverse, cross functional global teams
- Leadership presence. You’re confident, empathetic and calm under pressure. You excel in navigating ambiguity, managing complex change, and communicating the "why" behind difficult decisions to your team and leadership
- Nice to have: hands-on experience with Google Tag Manager, Google Analytics, Onetrust and Contentful (headless CMS)
- Hands-on experience with tag management, analytics, consent and headless CMS tooling
- Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What the job involves
- Adyen is looking for a product and marketing leader with a strong track record in tech and B2B marketing to lead our product squad encompassing four product managers and one product designer. The Head of Digital Experiences reports to the VP of Revenue Marketing
- As head of Digital Experiences you own and manage the product lifecycle of our public website adyen.com (and its sub-domains like careers, investors and status) and our self-service demotool
- You optimize our public website for demand generation, demand capture and engagement. You optimize the demotool for adoption and ease of use across internal teams, enabling internal users in various stages of the sales cycle
- To deliver these experiences, you and your team work in deep collaboration with a dedicated engineering team. You will operate in a tight Agile environment, driving execution through structured sprints, planning sessions, and retrospectives
- Product vision and strategy. Own the global, long-term roadmap and strategy for all public web properties and demo capabilities, aligning product development with Adyen's commercial priorities. You define how these products develop in the zero-click era
- Leading your team. Lead and manage a team of four product managers and one product designer. You set clear expectations, structured personal development plans, and foster a high-performance culture of autonomy and accountability
- Drive web performance. Shift our public web presence from standard content hosting to a demand-generation engine in the zero-click era to drive Pipeline and revenue. You champion a culture of experimentation, conversion rate optimization and testing
- Drive demotool adoption. Focus on driving adoption across internal teams for our demotool by enabling various use cases and improving the self-serve experience of the tool
- Forge cross-functional partnerships. You act as a strategic advisor and bridge between the digital experience team, the creative studio (content & design), brand, product marketing, engineering team, digital marketing and demand generation. You define explicit and scalable ways of working
- Own the web and demotool MarTech Stack. Working hand-in-hand with engineering, you maintain, scale, and optimize our digital experiences technology infrastructure across CMS, translations, and tracking to ensure peak performance and data integrity
Application process
- Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days
- Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Don’t be afraid to let us know if you need more flexibility
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7 billion, it raised over €1 billion and its share price popped on the first day, resulting in a valuation of €14 billion. And its valuation has continued to climb in the years since.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping interested businesses to choose and then implement online payments - without the usual hoops to step through. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$57.7m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $326.1m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Pieter Van Der Does
(Co-Founder & CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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