Content Design Internship, Salesforce
Summer 2027
$42 - $48 per hour. + Employee stock purchasing program
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$42 - $48 per hour. + Employee stock purchasing program
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Currently pursuing a Bachelor's or Master's from a North American school with a degree in communications, product design, UI/UX design, human-computer interaction, cognitive science, user research, or a related field, and returning to school after the internship
- An online portfolio of user experience design work that demonstrates storytelling, UX writing ability, and user-focused design thinking
- Genuine curiosity about how words and design decisions shape user experience and accessibility
- Comfort giving and receiving feedback, and adapting to shifting priorities and deadlines
- Basic familiarity with Figma or similar design tools is a plus, but not required — we'll help you build this skill
- Strong collaborator who enjoys talking to PMs, engineers, designers, researchers, and technical writers across the org
- Ability to effectively guide AI tools to achieve desired outcomes
- Experience using large language model (LLM) coding assistants and agentic tools is a plus
- Experience using Copilot, Cursor, Claude Code, Gemini or other agent-based frameworks is a plus
What the job involves
- Content Designers use data and research to build product experiences that give Salesforce users the right information, at the right time, in the right way. We help customers reach their goals faster by crafting easier-to-use, streamlined products and features
- As a Summer 2027 Content Design Intern, you'll join a real product team in San Francisco and work hand-in-hand with content designers, UX designers, researchers, product managers, and engineers on live features — not a simulated project
- Past interns have shaped onboarding flows, walkthroughs, modals, and payment experiences used by real customers
- You'll use AI tools and build skills to craft in-app experiences and content, while working iteratively and early in the product development process, balancing user needs, technical constraints, and business goals
- Apply standard content design methods — audits, journey mapping, competitive research — to real features
- Use the latest AI tools and best practices to efficiently craft content and user flows
- Write clear, concise, and usable in-product copy for onboarding flows, modals, notifications, and other UI surfaces
- Partner with a mentor and cross-functional team (design, research, PM, engineering) to ideate, prototype, and iterate on solutions
- Participate in user research and usability testing, and help translate findings into design decisions
- Conduct competitive analysis and bring an outside perspective on UX patterns
- Learn and apply Salesforce's brand voice and tone standards, and design system guidelines
- Work hands-on with Claude, OpenCode, GitHub, Figma and the team's design system components to design, build, and augment working prototypes
- Present work in team critiques and incorporate feedback using a structured model (e.g., Situation-Behavior-Impact)
- Participate in Content Design reviews and crits as a reviewer, sharing your feedback and opinions on others' designs. Be a vocal advocate for our customers
- Explore how AI tools (e.g., Slackbot, Figma AI features) are shaping content design workflows
Application process
- End Date: October 31, 2026
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
Salary benchmarks
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