Sales Development Representative, Twilio

Salary not provided

Salary for applicants residing in Colorado, Hawaii, Minnesota or Vermont is $25.75/hr - $32.19/hr. The salary in other states may vary. This role is eligible to earn commissions

Salesforce

Outreach

Junior and Mid level

Remote from US

More information about location

Cloud communications software

Open for applications

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Open for applications

Salary not provided

Salary for applicants residing in Colorado, Hawaii, Minnesota or Vermont is $25.75/hr - $32.19/hr. The salary in other states may vary. This role is eligible to earn commissions

Salesforce

Outreach

Junior and Mid level

Remote from US

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio
If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Growth-oriented and ready to build toward future leadership or customer-facing roles
Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
Comfortable with change and energized by a fast-moving environment
Enjoy variety and creativity in your day-to-day workflow
Have a demonstrated ability to navigate challenges with resilience
Embrace responsibility and enjoy partnering with Account Executives as part of a team
1+ year of customer-facing experience

What the job involves

Join the team as Twilio’s next Sales Development Representative supporting our New Business and Strategic Sales organizations
This position is needed to grow and develop pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy
As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs
Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform
Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience
Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline
Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows
Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling
Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

Although aggressive expansion and lack of maturity in some of its products in the past impacted the company's efficiency, a 2023 restructuring addressed these problems and allowed it to remain competitive. The company has since focussed on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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