Principal Product Manager, ServiceNow
Hyperscaler & Multi-Cloud
$152-266k
Salary is for applicants residing in the Seattle metro/Kirkland areas only, other locations may differ
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$152-266k
Salary is for applicants residing in the Seattle metro/Kirkland areas only, other locations may differ
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- You have 8+ years of industry expertise working on IaaS, SaaS and Multi-Cloud deployments as a Product Manager
- You have domain experience with all big hyperscalers and you know their strength & weaknesses
- You have a strong history of shipping products that users love with demonstrable success
- You collaborate well-cross functionally – with engineering, sales, legal, and marketing – to get an organization working together towards strategic objectives
- You can take in evidence, integrate information from multiple sources, derive meaning from it, and make critical decisions in a fast-paced environment
- You have experience seeing and implementing the big picture on platform enablement, serving an ecosystem of different personas, from internal developers to end users to platform partners
- You have strong technical knowledge and the ability to work closely with world-class engineering partners to devise strategies, solve for complex system interdependencies, and build performant and scalable solutions to serve customer-facing applications
- Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in slides; comfortable in business as well as technical discussions
- Strong people development and leadership skills; able to manage extended or virtual teams
- Self-starter who thrives and can multitask in fast-paced and often ambiguous environments
What the job involves
- Reporting to the Director of Multi-Cloud Product, you will be a key member of a small team that drives strategy, roadmap, and cross-functional initiatives for the Cloud Product Organization
- Lead hyperscaler/ multi-cloud product strategy that sets us up for success as we look to grow to $10B+ in revenue
- Communicate product priorities, build consensus and build strong roadmaps
- Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
- Work with multiple teams (engineering, legal, strategy, etc.) to guide projects through development and bring high-quality products to life
- Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
- Communicate complex problems into easily understood requirements and provide solutions
- Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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