Director of Solutions Engineering, Lighthouse
EMEA & APAC
More information about location
Hotel revenue management solution
Job no longer available
Hotel revenue management solution
501-1000 employees
Job no longer available
More information about location
501-1000 employees
Company mission
To help the hospitality industry visualise and leverage data for business success.
Role
Who you are
- 5+ years of experience in a hotel commercial leadership role implementing SaaS BI solutions, or 5+ years in a Solutions Engineering, Solutions Consulting, or Technical Pre-Sales role within SaaS, BI, or hospitality technology
- Strong understanding of the hospitality tech ecosystem (PMS, CRS, RMS, channel managers, BI platforms)
- Commercially minded with the ability to identify and influence upsell and cross-sell opportunities
- Skilled in delivering impactful product demonstrations and executive presentations
- Experience with API integrations, data architecture, and enterprise IT environments
- Excellent communicator with strong storytelling and interpersonal skills
- Analytical and structured thinker with a solid understanding of revenue management and performance benchmarking
- Adaptable to fast-paced, cross-functional, and global settings
- Willing to travel up to 10% for client meetings, conferences, and team events
What the job involves
- As the Director of Solutions Engineering for the EMEA and APAC regions, you will act as the strategic and technical link between Lighthouse’s technology and our clients’ business goals
- You will combine your technical expertise, hospitality knowledge, and commercial acumen to design impactful solutions that drive measurable value
- Through close collaboration with Sales and Account Management teams, you will lead discovery sessions, create tailored demos, and serve as a trusted advisor throughout the customer journey
- Partner with Account Executives and Account Managers throughout the sales cycle to provide technical expertise and solution design
- Conduct in-depth discovery to understand customers’ technology stack, pain points, and business objectives
- Deliver compelling, tailored product demonstrations that highlight Lighthouse’s value in Revenue Management, Benchmarking, and Performance Intelligence
- Translate complex technical capabilities into clear, outcome-driven business benefits for executives and operators
- Respond to RFPs/RFIs and support compliance and security reviews with technical input
- Advise on integration requirements (PMS, CRS, CRM, BI tools, APIs)
- Provide structured feedback to Product, Engineering, and Customer Success teams based on customer and market insights
- Support Account Managers during QBRs with data analysis, product insights, and expansion recommendations
- Contribute to customer programs such as CABs, workshops, and industry events
- Enable and mentor Sales and Account Management reps with demo coaching, technical training, and product knowledge sharing
Our take
Lighthouse, formerly OTA Insight, is a cloud-based data intelligence platform for the hospitality industry. It provides hoteliers with a suite of revenue management solutions that empower them to make smarter revenue and distribution decisions. With live updates, 24/7 support from its customer success team, and a highly intuitive and customisable dashboard, the Lighthouse platform integrates with other industry tools including hotel property management systems, leading revenue management systems and data benchmarking providers.
Lighthouse's team of international experts are based all over the world, including the UK, US, France, Germany, Belgium, Spain, Italy, Brazil, Mexico, Singapore, Australia, India and Greece. The company supports more than 70,000 properties in 185 countries.
The company has focused on accelerating its expansion across all regions, with a particular focus on the Americas, where it has seen an incredible recovery. OTA has also expanded its suite of products with the release of Insight+ and by launching its Business Intelligence products in EMEA.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2024
$370m
SERIES C
Nov 2021
$80m
SERIES B
Total funding: $470m
Company benefits
- Vision & dental Insurance
- Work from home opportunities
- Health insurance
Company HQ
Waterloo, London, UK
Leadership
Gino Engels
(Chief Customer Officer & Co-Founder)Previously worked at AB Inbev UK for 3 years, holding various positions such as National Account Executive and National Account Manager.
Matthias Geeroms
(CFO & Co-Founder)Previously Transfer Pricing Specialist at FOD Financien for 6 years.
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