IT Engineer, Oscar Health

$101.8-133.7k

+ Company equity grants and annual performance bonuses

Okta

Zendesk

Slack

Google Workspace

Junior and Mid level

Los Angeles

More information about location

3 days a week in office

Digital healthcare insurance

Job no longer available

Digital healthcare insurance

1001+ employees

HealthcareB2CB2BInsuranceMobile

Job no longer available

$101.8-133.7k

+ Company equity grants and annual performance bonuses

Okta

Zendesk

Slack

Google Workspace

Junior and Mid level

Los Angeles

More information about location

3 days a week in office

1001+ employees

HealthcareB2CB2BInsuranceMobile

Company mission

To make a healthier life accessible and affordable for all.

Job

Company

Role

Who you are

2+ years of IT experience, with at least 1 year in user support within a cloud-first, modern IT environment
1+ years of experience in a high-growth SaaS environment
Proficiency in Okta identity and access management
1+ years of experience using Jamf to manage Mac OS

What the job involves

Hi, we're Oscar. We're hiring an IT Engineer l to join our Engineering Team
As a key member of the IT Engineering team, you will be responsible for supporting enterprise applications and providing innovative solutions to business challenges through automation
As an IT Engineer l you will be involved in managing user devices, analyzing, installing, modifying, and supporting operating systems and enterprise software. You will play a crucial role in ensuring the seamless integration and operation of IT systems within the organization
Handle Single Sign-On (SSO) of new applications with Okta and troubleshoot related issues
Support the Mac OS fleet using Jamf, ensuring optimal performance and security
Develop and maintain comprehensive documentation for supported applications
Oversee the complete lifecycle of user identities, including provisioning and deprovisioning
Implement and maintain automated workflows for user onboarding and offboarding
Build policies and scripts using vendor APIs for SaaS services such as Google Workspace, Slack, and Zendesk
Provide operational support, including account management, workflow optimization, log analysis, troubleshooting, and performance enhancement
Participate in an on-call schedule to provide emergency services and respond to issues as per monitoring and escalation protocols
Ensure computer systems comply with organizational guidelines and standard operating procedures (SOPs)
Establish, configure, test, and maintain operating systems and SaaS applications
Ensure rapid response to technical issues to minimize downtime and maintain productivity

Our take

The US healthcare system is the world's largest and most expensive, but has health outcomes worse than other advanced economies. Oscar Health is focused on building a system of healthcare that is completely centered around its members' experience, offering direct-to-consumer insurance, with digital tools such as a virtual care experience forming a key part of the company’s business model.

Oscar is the first health insurance company built around a full stack technology platform. It gained a competitive edge by launching the "My Identity" functionality in 2021, that demonstrated a huge step for diversity and inclusion in healthcare, enabling users to input their names, pronouns and gender identity. It also provides access to health providers that will understand a user's language, race, ethnicity, and health situation, showcasing the company's focus on optimizing member experiences.

The company has secured good funding in the past, and expanded into new markets and states since its launch. This has fuelled growth and supported ventures such as its Culturally Competent Care Grant Program. An upcoming market expansion forms a key part of the company's plans to "more than double" membership by 2027.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-1% employee growth in 12 months

Glassdoor (3)

Company

Funding (last 2 of 9 rounds)

Dec 2020

$140m

LATE VC

Jun 2020

$225m

LATE VC

Total funding: $1.5bn

Company HQ

Hudson Square, New York, NY

Leadership

Mario Schlosser

(Co-Founder & President of Technology)

Started their career at McKinsey where they were a Fellow Senior Associate. Founded Vostu where they held the Chief Scientist role before co-founding Oscar Health.

Mark Bertolini

(CEO)

Previously Co-CEO at Bridgewater Associates, Chairman and CEO at Aetna as well as EVP at Cigna and Nylcare Health Plans.

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