Marketing Development Representative, Parloa

$80-108k

Salesforce

Hubspot

Apollo

Outreach

Junior and Mid level

New York

AI agent management platform

Open for applications

AI agent management platform

501-1000 employees

B2BArtificial IntelligenceCustomer serviceSaaS

Open for applications

$80-108k

Salesforce

Hubspot

Apollo

Outreach

Junior and Mid level

New York

501-1000 employees

B2BArtificial IntelligenceCustomer serviceSaaS

Company mission

To help companies create outstanding customer conversations with AI because people deserve great customer service.

Job

Company

Role

Who you are

1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred)
Strong written and verbal communication skills
A customer-first mindset with the ability to ask thoughtful, probing questions
High level of organization and attention to detail
Ability to manage multiple inbound conversations simultaneously
Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms is a plus
Interest in AI, customer experience, or enterprise technology

What the job involves

As an Inbound Market Development Representative (MDR) at Parloa, you’ll be the first point of contact for prospective customers engaging with our brand. You’ll play a critical role in converting inbound interest into qualified opportunities for our sales team, and supporting the field marketing team, ensuring every prospect has a thoughtful, high-quality first experience with Parloa
This role sits at the intersection of marketing and sales, requiring strong communication skills, curiosity, and a sharp understanding of customer needs
Respond to and qualify inbound leads from marketing channels (web, events, campaigns)
Engage prospects via email, phone, and social channels to understand their business challenges and goals
Conduct discovery conversations to assess fit, urgency, and buying intent
Schedule qualified meetings for Account Executives
Maintain accurate records of all interactions in CRM (e.g., Salesforce)
Collaborate closely with marketing to provide feedback on lead quality and campaign performance
Continuously refine messaging and outreach based on prospect insights
Meet and exceed monthly targets for qualified opportunities and pipeline contribution

Application process

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Our take

There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.

On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.

The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

140% employee growth in 12 months

Glassdoor (4.4)

Company

Funding (last 2 of 5 rounds)

Jan 2026

$350m

SERIES D

May 2025

$120m

SERIES C

Total funding: $567.9m

Company HQ

Kollwitzkiez, Berlin, Germany

Leadership

Malte Kosub

(Co-Founder & CEO)

Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.

Salary benchmarks

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