Analyst, Cross River

• Bachelor's degree in Business, Finance, Law, or a related field
• Proven experience in customer due diligence, compliance, or a related area
• Strong understanding of digital asset management practices and regulatory requirements
• Excellent analytical and problem-solving skills
• Ability to manage multiple tasks and projects simultaneously
• Strong communication and interpersonal skills
• Experience with KYC, IDV, PEP, and sanction screening processes
• Proficiency in using technology and analytics to optimize processes

Desirable

• Cross River is seeking a highly motivated, organized, detail-oriented candidate to lead the Digital Asset Customer Due Diligence (CDD) Team
• You will be acting as a point of escalation and subject matter expert when it comes to all things related to the onboarding, due diligence and reporting of Digital Asset customers
• You will work collaboratively with other members of the AML/CFT & OFAC Compliance team, as well as cross-functional stakeholders including but not limited to Legal, Product, Engineering, Data Science, etc
• You will be expected to complete ad-hoc customer reviews, and support projects, as necessary, to help create innovative and scalable processes and systems
• The CDD Digital Asset Onboarding Lead will be responsible for overseeing the customer due diligence (CDD) processes related to digital asset onboarding
• This role involves managing customer onboarding, risk rating, and periodic review cases to ensure compliance with regulatory requirements and internal policies
• Day-to-day management and review of customer onboarding, customer risk rating, and periodic review cases
• Develop and implement robust customer risk rating methodologies
• Continuously assess and update risk profiles based on business activities, regulatory changes, and internal policies
• Ensure alignment and implementation of all CDD processes and requirements, including proper assessment of customer identification documents, retention, and record-keeping
• Manage third-party vendors for KYC, IDV, PEP, and sanction screening as required for the support of the Digital Asset team
• Leverage technology and analytics to optimize the efficiency of CDD processes
• Partner with tech teams to improve tools, automation, and reporting capabilities
• Design, develop, and maintain policies, procedures, and other governance documentation for customer due diligence and related topics
• Oversee tools and systems for diligence-related processes, including customer onboarding, risk rating, and periodic review
• Balance compliance requirements with a seamless customer experience, working closely with customer support and business teams to resolve escalations
• Ensure that regulatory examinations, reporting, and inquiries related to customer due diligence are handled appropriately and promptly
• Monitor, track, and report on key CDD performance metrics
• Provide insights and recommendations to senior management for continuous improvement
• Develop and track action plans across regulatory initiatives related to customer due diligence program areas