Internal Change Communications Manager, Aviva
+ Annual performance related bonus, Aviva Matching Share Plan, Save As You Earn scheme and Approved Profit Share Scheme
Insurance, wealth and retirement business
Be an early applicant
Insurance, wealth and retirement business
1001+ employees
Be an early applicant
+ Annual performance related bonus, Aviva Matching Share Plan, Save As You Earn scheme and Approved Profit Share Scheme
1001+ employees
Company mission
With you today, for a better tomorrow. Aviva exist to be with people when it really matters, throughout their lives.
Role
Who you are
- Proven experience in internal communications with a focus on change management communications. Experience of customer communications is a plus
- Bachelor’s degree in communications, Organisational Development, Human Resources, or related field
- Have strong competency in change management communications, project Management techniques
- Strong communication, strategic problem-solving, and continuous learning abilities
- Have a creative approach with experience ideally in content creation, social media, broadcasting, or other related fields
- Experience creating graphic designs and/or working with graphic designers to craft the “look and feel” of a communication
- Experience in fast paced environments and the ability to simplify complex ideas is essential
What the job involves
- An opportunity has arisen for an Internal Change Communications Manager within the Ireland Internal Communications team for an 18 Month Fixed Term Contract
- Operating at both a strategic and a tactical, hands-on level, the role will be responsible for the strategy and execution of driving understanding and commitment of Aviva Ireland Life’s (ALPI) strategy and change agenda, clearly positioning it within our overall ALPI, IWR and Aviva Group strategy and purpose
- This role focuses on all core aspects of the employee experience – the Purpose, Values, Brand, the People, and cultural transformation agenda for the Ireland Life business
- Supporting the Ireland Life executive, in particular the Transformation and Operations Director, in providing proactive, and where necessary reactive, support for all internal change relating communications
- It acts as a subject matter expert in providing guidance and advice to senior stakeholders
- Work closely with the Internal Communications Lead, the Director of Strategy and Governance, the Transformation and Operations Director, the wider ALPI Executive, and Transformation teams, to ensure communications plans and strategies are built to support the specific needs of the business
- Play a leading role in the creation of a communications change plan that addresses the key business / people needs to support the ALPI Strategy and transformation agenda
- Own and drive a programme of insight-led and outcome-focused communications/campaigns
- Ensure communication plans are aligned to the IWR and Group internal communications strategy
- Support the delivery of content through strategic channels which are aligned to the business strategy
- Determine the best mode of communications to support strategic / tactical use of great content across all channels
- Be confident in front of senior stakeholders to present communications and challenge, if needed
- Ensure consistent application of brand guidelines and tone of voice
- Support the delivery of key events through the business calendar
- Find innovative ways to make the customer at the heart of everything we do via conversations, connections, and content
Our take
With 18 million international customers, Aviva is the largest provider of insurance and leading life and pension funds in the UK. With a history that dates back to the founding of Hand in Hand Fire & Life Insurance Society in 1696, Aviva’s current form is thanks to a merger between Norwich Union and CGU plc in the year 2000.
Over the noughties, Aviva grew its market out to Europe and established a high-profile foothold in America thanks to the most expensive advertising campaign of the time that included celebrities Alice Cooper and Bruce Willis. Into the 2010s, the insurance broker was forced to restructure and close a large number of its non-core businesses in a bid to increase its shareholder returns and streamline its focus. In 2012 it sold its US wing to Athene Holding to further this goal.
Now stripped back after sell-offs of subsidiaries in Indonesia, Italy, and many more countries, Aviva is refocusing on pensions. In the wake of a Pensions Dashboard Programme delay in the UK, Aviva is in the running to take over the programme thanks to its pre-existing private systems. This exemplifies Aviva’s renewed focus on the fintech sector, all whilst playing national analyst during the cost of living crisis thanks to its annual Age of Ambiguity study.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company values
- Care
- Commitment
- Community
- Confidence
Company HQ
City of London, London, UK
Articles
Leadership
Amanda Blanc
(CEO, not founder)Currently Group Board Non-Executive Director at BP. Previously Chairman of the Welsh Rugby Union, Senior Advisor at Trov, CEO at Zurich Insurance Company.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 32 more jobs at Aviva