Senior Technical Analyst, Wayfair
Sales Performance Optimization
$121-132k
More information about location
4 days a week in office
A global online homeware marketplace
Open for applications
A global online homeware marketplace
1001+ employees
Open for applications
$121-132k
More information about location
4 days a week in office
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- You will think critically to tackle complex challenges in a fast-paced and high-growth environment
- Master's and/or Bachelor’s degree in a quantitative field
- Professional experience in writing code in structured programming languages (Python, R), writing scripts using GBQ or SQL, creating Pivot Tables and VLOOKUP's in Google Sheets or Excel, and using data visualization tools such as Data Studio, Looker, Tableau or PowerBI
- Post-graduate work in related field, preferred
- Prior management consulting experience or internship, a plus
- Strong analytical background and 2+ years of experience in extracting insights and operating with large data sets to identify trends and actionable takeaways
- Excellent communication, both written and verbally
- Collaborative mindset that thrives as part of a team
- Data and process-oriented, demonstrated ability to continuously learn new tools
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Ability to navigate an environment of continuous improvement working through ambiguity in an evolving organization
What the job involves
- Wayfair is seeking a relentlessly curious, solutions-oriented Senior Data Scientist to join the Global Planning & Analytics team
- This team provides thought leadership and analytical rigor needed to drive our rapidly evolving Wayfair Professional & Global sales teams
- The Global Planning & Analytics team is responsible for analyzing customer behavior, sales and operational performance to provide visibility, test and optimize strategic business initiatives
- The team is highly cross-functional and works closely with Product Management, Engineering, Data Science, Field operation, Marketing and Storefront to grow the Wayfair Professional & Global sales teams
- Specifically, the Managed Program Analytics team exists to drive optimal decision-making that improves our business customers’ FF&E shopping experience through Sales interactions
- We seek to identify opportunities and provide actionable and strategic recommendations based on hard data to grow revenue and improve efficiency
- In this role, you will be a key contributor and assist with business insights for the Wayfair Professional & Global sales teams
- This role requires a blend of strong communication, strong analytical experience, stakeholder management and business acumen
- All these skill sets will be applied in tandem with understanding customer behavior and business performance to drive revenue growth, better customer experience, operational efficiency and profitability
- Solve difficult, non-routine analysis problems with deep customer focus, applying advanced analytical methods and recommending innovative approaches as needed
- Build a strong understanding of Wayfair professional & B2C sales operations along with KPIs that impact overall business performance such as efficiency, conversion rates etc
- Work with several large and complex databases using Google Big Query including sales, product, and customer data to synthesize insights used for decision-making; providing actionable takeaways and point of view when presenting business cases to senior leadership
- Collaborate with Data Science, Infrastructure, and other Analytics teams using tools such as SQL, Excel, Looker, and Google Data Studio to deliver real-time performance data to the business leadership team, formulate hypotheses, develop models and socialize recommendations that address strategic and operational challenges
- Take initiative to dive deeper and understand the logic behind data science models that influence customer targeting, call routing, customer valuation etc
- Oversee advanced analytics completed by junior team members, coaching and improving analytic code and output as needed
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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