Senior Product Manager, Headway
Onboarding
$200-230k
+ Equity Compensation
More information about location
Therapist-by-insurance marketplace
Open for applications
Therapist-by-insurance marketplace
1001+ employees
Open for applications
$200-230k
+ Equity Compensation
More information about location
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- 1 -> 100+ product experience: You have 5+ years of experience improving and iterating on product experiences that customers love
- Data and results driven: You are a master at digging into data, defining clear goals, running toward them & bringing your team along the way
- Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude
- Empathetic: You possess deep user empathy, have strong intuition on how they think, and love delighting them
- Appreciate quality: You have an exceptionally high bar for building incredible experiences
What the job involves
- We’re looking for a product manager to drive our provider onboarding experience to new heights
- As the product manager supporting onboarding, you'll be responsible for building and maintaining a delightful experience that helps providers get started on Headway
- You’ll oversee each step of the onboarding process including: the intake experience, getting providers credentialed with insurance companies, and ultimately taking their first appointment
- You will be responsible for helping to develop a strategy for this pod, create a multi-year roadmap, and collaborate with a talented cross-functional team across sales, operations, engineering, design, and data to learn from early experiments and deliver results at scale
- Craft delightful, data-driven product experiences to ensure our providers can get started on Headway easily & efficiently
- Evolve & expand the strategy for how we can add value to the provider onboarding experience as we continue to scale our products to new states and improve insurance company coverage
- Work closely with design, engineering, data, ops and other cross-functional partners to learn quickly and ship quickly
- Deeply understand and embody the voice of our providers
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company values
- Think future first
- Act like a Headway owner
- The first time is always handmade
- Be relationship-obsessed
- Invest in yourself to invest in our mission
Company HQ
Tribeca, New York, NY
Articles
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
Salary benchmarks
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