Customer Content Marketer, Mercury
$138.5-192.3k
Salary Dependent on Location.+ Equity. Canadian employees (any location): CAD $145,400-163,500
Banking services for startups and small businesses
Job no longer available
Banking services for startups and small businesses
1001+ employees
Job no longer available
$138.5-192.3k
Salary Dependent on Location.+ Equity. Canadian employees (any location): CAD $145,400-163,500
1001+ employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- 7+ years of B2B marketing experience combining storytelling + customer focus (e.g., content marketing, storytelling, customer marketing, advocacy programs, etc.)
- Strong interviewing and research skills with a penchant for extracting meaningful insights and crafting them into (even more) meaningful narratives
- Well-honed project management skills and a bias toward action, with a track record of driving efficient, high-impact projects and programs from concept to completion
- A heartful but data-driven approach to measuring and analyzing content and campaign performance to optimize impact and understand effectiveness
- Top-notch written and verbal communication skills with meticulous attention to detail
- A natural curiosity about customers’ challenges and achievements, and an ability to identify engaging — and sometimes unexpected — angles that resonate with target audiences
- Creative vision for turning customer successes into high-impact marketing assets
- Empathy, exceptional judgment, and strong interpersonal skills to build trust with customers and internal stakeholders
- No fear of ambiguity, building into the unknown, or figuring out how to drive something new forward
Desirable
- Experience with video production and multimedia storytelling
- Familiarity with marketing automation platforms and content management systems
- Portfolio demonstrating previous success story campaigns or customer marketing initiatives
What the job involves
- We’re seeking a skilled customer storyteller to help us showcase how our customers achieve success with our products and the real impacts they’re having in the world
- You’ll work cross-functionally to develop compelling customer narratives, produce customer-focused multimedia projects, and bring the voice of the customer into campaigns and initiatives across Marketing
- Partner with Relationship Management,Sales, and others to identify and cultivate relationships with customers who align with GTM priorities
- Drive the creation of thoughtful and dynamic case studies, blog posts, and video testimonials that bring customer stories to life across multiple channels in both substantial and subtle ways
- Collaborate with our Organic and Paid Social teams to build social storytelling that heroes the customer, such as UGC, video programs, and more
- Work across Marketing to develop interesting and strategic campaigns that leverage customer advocacy to demonstrate product value and/or enhance market credibility
- Establish and maintain efficient processes for continuously sourcing, producing, and promoting customer stories that align with our broader objectives
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 200,000 businesses and, off the back of a $300 million Series C round, achieved a $5.2B valuation as of 2026. As a rising unicorn in the stagnant world of startup banking, Mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2026
$200m
SERIES D
Mar 2025
$300m
SERIES C
Total funding: $650.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Annual $1K learning & development budget
- Paid 6-week sabbatical after the 5-year mark
- Weekly $100 food budget
- Monthly $100 wellness budget
- Monthly $50 cellphone reimbursement
- Pet-friendly offices with free tea and beverages, plus lunch and snacks
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401K/RRSP)
- Inclusive fertility, hormonal health, and family-forming benefits through Carrot Fertility
Company HQ
SoMa, San Francisco, CA
Leadership
Jason Zhang
(Co-Founder & COO)Jason graduated from Stanford University with a Bachelor of Science in Biology before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(Co-Founder & CEO)Immad graduated from the University of Cambridge with a Masters in Computer Science. He then worked as a Software Developer at Aquila and Bloomberg. He also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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