Business Administration Apprentice, Cancer Research
Legacy Operations
£23.8k
More information about location
2-3 days a week in office (Stratford, London)
Cancer prevention, awareness and research charity
Job no longer available
Cancer prevention, awareness and research charity
1001+ employees
Job no longer available
£23.8k
More information about location
2-3 days a week in office (Stratford, London)
1001+ employees
Company mission
To prevent, control and cure cancer through ground-breaking research.
Role
Who you are
- Confident user of Microsoft Office packages
- Confident written and verbal communication skills
- Well organised with the ability to manage and prioritise work and meet deadlines
- Strong attention to detail
- Demonstrates analytical and problem-solving skills
- Able to work effectively and flexibly as part of a team and autonomously
- Can interact effectively at all levels, with a wide range of colleagues
- Able to shadow colleagues and take in information
What the job involves
- Reports to: Senior Legacy Operations Manager
- We’re looking for an inspiring Business Administration Apprentice for an apprenticeship programme to develop a broad business administration skill set and working knowledge of legacy giving products and processes; management of digital data; communication and collaboration techniques; legal frameworks and organisational structures
- In this role you will proactively use the charity’s learning and development programme to develop desired core operational and administration skills
- Work collaboratively across the various legacy product teams to support the delivery of the wider team
- For the apprenticeship you will undertake periods of protected learning (20% of time) to prepare for and meet apprenticeship standard requirements and end point assessment
- The below shared responsibilities are undertaken on a regular rota:
- Distribution and scanning of daily incoming post to relevant staff members
- Creating and allocating new Legacy cases to the Legacy Case Management Team
- Creating new solicitor records on the website and CRM system and informing the Finance Team
- Inputting income data (cheques and bank transfers)
- Accurate data entry for all of Cancer Research UK’s Will-writing services onto the relevant systems within agreed SLA’s, resolving any inaccuracies with the relevant stakeholder
- Create records for new legacy cases via the electronic Legacy notification system (currently Smee & Ford)
- Maintaining the Legacies asset register for all CRUK supplied equipment
- Respond to queries from all Legacy audiences, via email and telephone
- Maintain data quality – merging records and other data processing tasks as required (First Class and Siebel)
- Monitor and assign incoming complaints from the central Complaints Team to relevant legacy staff and providing regular reports
- Raising Purchase Orders and raising invoices when required
- Build and maintain excellent knowledge of Cancer Research UK’s Will-Writing Services, the Case Management Team and associated systems and processes
- Establish a working knowledge of all other areas across Legacies
Application process
- Closing date: 15th February 2026 23:55
- This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment
- Recruitment process: Competency based interview with data entry test in Stratford head office
- Interview date: Tuesday 24th and Thursday 26th February
- Start date negotiable for the right candidate (due to end of school term)
- We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively
Salary benchmarks
Our take
The world’s largest independent cancer research charity, Cancer Research UK (CRUK) was founded from a merger between the Cancer Research Campaign and the Cancer Research Fund in 2002. CRC and ICRF had been long-standing pinnacles of the British medical institution, their work dating back to 1902 and 1923 respectively, and the merger signalled a strong step forward for UK medical institutes’ global influence.
A multi-armed charity, CRUK uses both grant-funded researchers and its own employed staff to research the treatments and causes of cancer, whilst its striking advertising and marketing campaigns are responsible for influencing public policy on the causes, prevention, and treatment of the disease. An example of a significant public campaign was Stoptober, which appeared to have triggered a third of a million smokers at the time to try quit tobacco throughout the month of October.
Alongside its pharmaceutical efforts, in 2023 CRUK funded clinical trials for the first-ever proton beam therapy for breast cancer, indicating a focus on technological innovations in the fight against cancer. On this subject, CRUK has also taken part in a billion-pound investment in the Francis Crick Institute, a biomedical research institute that is aiming to make England an international leader in the industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company HQ
Stratford, London, UK
Leadership
Michelle is a Trustee at the Francis Crick Institute and an Advisory Council Member at The King's FUnd. Previously, she served as a Non-Executive Director at NHS England and as CEO at the MS Society.
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