Deployment Manager, ChargePoint
EV charging solutions
Open for applications
EV charging solutions
1001+ employees
Open for applications
1001+ employees
Company mission
To offer the best electric vehicle charging experience for everyone involved in the shift to electric mobility.
Role
Who you are
- Native French speaker & fluent English, German plus
- Excellent project management skills, including the ability to prioritize work and meet deadlines
- Excellent verbal and written communication skills with internal and external stakeholders ensuring business fostering communication
- Customer centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes
- 3-5 years experience in a technical or support or deployment environment focused on engineering, technical management or technical support, with increasing responsibilities, in the electric vehicle industry preferred. Experience with hardware, electrical engineering or construction a plus
- Demonstrated skills in leadership and managing multiple projects
- Excellent problem solving and analytical skills
- Self-starter-mentality as well as experience working in a team-oriented, collaborative environment
- Ability to multitask and prioritize projects to meet deadlines
- Strong knowledge of Microsoft Office products, familiar with Salesforce a plus
- Other duties as assigned, or needed
What the job involves
- The Deployment Manager is overall responsible for delivering EV charging station installation projects for ChargePoint customers
- The end-to-end responsibility includes managing external installation partners, communication and reporting to internal and external stakeholders as well as ensuring customer satisfaction while deploying projects on time and budget
- The Deployment Manager role requires the ability to take initiative, research and solve problems, independently and in collaboration with other teams
- This role operationally supervises and collaborates with Deployment Specialist Team to achieve first-time-right Deployment project delivery
- This position handles and is expected to protect all internal confidential information and may need to utilize discretion and judgement based on company policies and procedures
- End-to-end responsible for managing customer projects specific to installation and commissioning of charging infrastructure with internal stakeholders, external parties and customers
- Close collaboration with Deployment Specialists Team, Support organization and other internal company resources to respond and resolve issues jeopardizing project success and/or customer satisfaction
- Self-driven management and resolution of escalations ensuring first-time-right deployment
- Responsible for successfully delivering bespoke services for larger and strategic customers
- Adheres to defined responsibilities and accountabilities for key programs/ projects
- Maintaining established internal/external service levels
- Develop, maintain, and report progress/resolution on an as needed basis, per leadership needs
Our take
Electric vehicles are predicted to account for nearly 30% of new vehicle sales by 2025, which means the need for EV charging infrastructure is on the rise. ChargePoint supplies just such infrastructure, with hardware, software and mobile solutions for "every charging need".
Boasting the world’s largest EV charging network, the company also provides complimentary services for drivers, businesses and fleets. These include, for example, a mobile app for finding and paying for charging, and project management tools for making the switch to EVs.
Having already established a strong presence in the lucrative and expanding EV charging market, ChargePoint is well-poised to assist in the electric mobility revolution. It serves a range of clients across North America and Europe, including Wells Fargo whom it partnered with to create financing solutions for EV infrastructure. 2023 saw funds secured that will support its goal of reaching profitability in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 12 rounds)
Sep 2024
$19m
GRANT
Aug 2020
$127m
SERIES H
Total funding: $664.8m
Company benefits
- Outdoor activities - the Los Gatos Creek Trail is just steps from our campus; bring your bike or your running shoes, plus you can shower up after your workout
- Office Parties
- Bring-your-dog-to-work
- Full medical, dental, and vision coverage
- EV charging at work
- Snacks and beverages
Company values
- Be Courageous
- Charge Together
- Love our Customers
- Operate with Openness
- Relentlessly Pursue Awesome
Company HQ
Campbell, CA
Articles
Leadership
Dave Baxter
(Fellow)Has held many senior management positions, including Vice President of Engineering at 3Com Corporation and Adept Technology
Harjinder Bhade
(Member of the Advisory Board)CTO at Blink Charging and CTO/SVP of Engineering at ENGIE Storage. Previously VP of Engineering at the company.
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