Director of Travel Partnerships, Bilt Rewards
$125-160k
+ Equity + Annual performance-based bonus
4-5 days a week in office
Loyalty program for property renters
Be an early applicant
Loyalty program for property renters
101-200 employees
Be an early applicant
$125-160k
+ Equity + Annual performance-based bonus
4-5 days a week in office
101-200 employees
Company mission
To give young people a way to earn rewards on their rent payments, and to help them on the path toward homeownership
Role
Who you are
- 7+ years of experience in loyalty program management, partnership development, and/or travel industry roles
- Passion for the travel and loyalty industry with a high understanding of hotel and airline loyalty programs and what makes great travel experiences
- Demonstrable experience managing relationships with airlines and/or hotel chains
- Strong analytical skills with the ability to translate data into actionable strategies
- Experience developing and executing successful marketing promotions in the loyalty or travel space
- Excellent communication and negotiation skills
- Strong project management abilities, organization skills and attention to detail
- Knowledge of travel industry trends and best practices in loyalty program management
- Experience with partnership development and contract negotiation
- Technical understanding of loyalty platforms, currency exchange programs and complex SSO/API integrations
What the job involves
- As the Director of Travel Partnerships here at Bilt Rewards, you will be responsible for managing and growing Bilt's relationships with airline and hotel partners
- You will develop strategies to maximize member engagement with travel partners while ensuring these partnerships deliver value to both Bilt members and our partners
- You will be the primary point of contact for our travel partners and will work closely with internal teams to develop and execute travel-related promotions and benefits
- Maintain weekly communication with Bilt airline and hotel partners to foster deep, positive relationships, reinforce Bilt's value proposition as a direct currency and travel partner, and ensure seamless partnership execution
- Conduct detailed analysis and develop strategic initiatives to maximize Bilt member engagement with each direct partner
- Create and implement comprehensive strategies to position Bilt as a marketing and engagement platform for hotel and airline partners, driving their specific goals and behaviors in the North American market
- Generate internal reports and analysis to shape Bilt's long-term strategic goals, focusing on meaningful member engagement with travel partners while effectively managing cost-per-point (CPP) and promotion expenses
- Design, implement, and evaluate evergreen and promotional Bilt elite status benefits to enhance member value and loyalty
- Develop, execute, and measure limited-time promotions for both Rent Day events and longer-term marketing campaigns
- Lead the development of Bilt's travel partner portal to enable near self-service capabilities, allowing travel partners to independently run campaigns on the Bilt platform
- Collaborate with Bilt's broader member loyalty team and travel technology partners to ensure smooth operations of the Bilt 2.0 Travel platform and develop enhanced travel capabilities that drive revenue to Bilt
- Spearhead additional partnership initiatives, including partner co-brand card spend programs, partner currency redemption through Bilt, and other strategic capabilities
Our take
Millions of Americans participate in credit card programs that enable them to earn points from everyday spending. Bilt is a loyalty program that enables renters to earn points from what is typically their largest monthly outgoing: rent.
Landlords have long been unwilling to accept payment by credit card due to the high fees involved, an issue Bilt is tackling head-on. Within a few months of launching in mid-2021, Bilt was serving more than 2 million rental units. Whilst focusing on rent payments in the beginning, Bilt hopes to morph into an end-to-end service for renters looking to buy a home, which could eventually involve becoming a mortgage provider.
Bilt is targeting a lucrative market of 109 million renters in the US alone, with 4 million rental units using its platform. The company has secured impressive funding of more than $200 million led by General Catalyst Partners, which it is using to expand its Rewards Alliance programme - a partnership of multifamily, single family and student housing operators - alongside the local merchant focused Neighborhood Rewards program.
Steph
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2024
$150m
LATE VC
Jan 2024
$200m
LATE VC
Total funding: $563.3m
Company benefits
- Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
- Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one
- 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there
- Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive
- UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for yourself as often as you need it
- Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt
- Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week
Company HQ
NoHo, New York, NY
Leadership
Ankur Jain
(CEO)Serial entrepreneur and current Founder & CEO of Kairos, a venture studio. Also founded Humin which they sold to Tinder in 2016, and Bilt (as part of Kairos).
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