Office & Community Manager, Firsthand

$75-110k

+ Equity

Slack

Notion

Google Workspace

Mid and Senior level

New York

More information about location

Office located in Midtown Manhattan, NY

AI-powered brand agents built for marketers and publishers

Open for applications

AI-powered brand agents built for marketers and publishers

21-100 employees

B2BArtificial IntelligenceSaaSAdvertising

Open for applications

$75-110k

+ Equity

Slack

Notion

Google Workspace

Mid and Senior level

New York

More information about location

Office located in Midtown Manhattan, NY

21-100 employees

B2BArtificial IntelligenceSaaSAdvertising

Company mission

To leverage the power of AI to drive first hand connections between publishers, brands, and consumers.

Job

Company

Role

Who you are

3-5 years of prior office administration experience required
Experience in a startup or fast-paced environment strongly preferred
Excellent organizational and communication skills
Strong attention to detail with the ability to juggle multiple priorities
Tech-savvy and comfortable with tools like Google Workspace, Slack, Notion, and applicant tracking systems (e.g. Ashby)
Experience in event planning and coordination
Familiarity with human resources functions is a plus

What the job involves

Are you the kind of person who loves bringing people together, keeping things running smoothly, and sprinkling a little joy into everyday operations? Firsthand is on the lookout for an organized and culture-loving Office & Community Manager to join our team at our Midtown Manhattan headquarters
In this role, you’ll be the heartbeat of our office making sure everything is humming along behind the scenes while also leading the charge in creating an awesome workplace experience. You’ll coordinate on-site interviews, roll out the red carpet for new hires, assist executives with their busy schedules and help plan unforgettable company events. Basically, you’ll be a key player in making Firsthand an incredible place to work
Maintain a productive and welcoming office environment, managing supplies, vendors, and facilities
Coordinate onboarding logistics for new hires including equipment and software access
Monitor and ensure budget for office supplies, furniture and electronics are followed and ordered as necessary
Provide executive assistance including calendar management, travel booking, and expense reports
Plan and execute company events, company-wide meetings, and social events
Collaborate with recruiters and hiring managers to schedule interviews and manage candidate logistics
Serve as a strategic collaborator as we consider alternative office locations
Additional duties as needed

Our take

Until recently, brands and publishers lacked a practical means to interact in real-time, 1-1 conversations and provide content with customers both on and off their digital platforms. Firsthand is a specialized AI agent platform designed to cater to the needs of publishers and brands.

The platform offers a solution that enables publishers and brands to manage, safeguard, and utilize their data and content in direct conversational campaigns driven by tailored AI agents. This capability extends to various online channels where consumers actively seek information.

Now, with significant funding behind it, Firsthand is scaling its AI-powered brand agent after a successful pilot with select brands and publishers. Because of this, its emerging as a key player in AI-driven consumer interactions and building the infrastructure for the next wave of intelligent brand engagement.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (1 round)

Mar 2025

$26m

SERIES A

Total funding: $26m

Company benefits

Flexible work model: We embrace the flexibility of hybrid work, combining the energy of in-person collaboration in New York City with the freedom of working remotely
Benefits that meet your needs: We offer unlimited PTO, 401(k) from day 1, zero-cost medical plans, and paid parental leave, with benefits that are constantly evolving as our company grows

Company HQ

Midtown South, New York, NY

Leadership

Jonathan Heller

(Co-Founder, Co-CEO & Chairman)

Previously Co-founder and CEO of Multitude.ai and FreeWheel. Also worked as Chief Product Officer for Comcast Advanced Advertising.

Michael Rubenstein

(Co-Founder, Co-CEO & Board Director)

Also currently a Board Member of Vistar Media. Prior work includes Co-founding OpenStore and Founding and working as General Manager, DoubleClick Ad Exchange (AdX) Google.

Wei Wei

(Co-Founder & CTO)

Previously the Co-founder and CTO for Flux, prior to that worked as VP of Engineering at FreeWheel.

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