Vice President of Technology Operations & Automation, Nomi Health
Direct healthcare solutions
Open for applications
Direct healthcare solutions
201-500 employees
Open for applications
201-500 employees
Company mission
To rebuild the broken healthcare system by cutting costs, confusion, and complexity.
Role
Who you are
- This role requires a proven technology leader who thrives at the intersection of strategy and execution, capable of balancing long-term innovation with day-to-day operational excellence
- 10+ years of experience in technology operations, IT, DevOps, or infrastructure leadership roles
- Proven track record of managing cloud environments at scale, with deep expertise in AWS
- Strong background in modern DevOps practices: CI/CD, infrastructure as code, automation, and SRE principles
- Experience leading AI initiatives from vision through execution is highly desirable
- Demonstrated success managing and mentoring high-performing technical teams
- Strong financial acumen with experience managing budgets and vendor relationships
- Excellent communication skills, with the ability to translate complex technical concepts into business language
- Collaborative leader who thrives in a mission-driven, fast-paced environment
What the job involves
- We are seeking a VP of Technology Operations and Automation to join our team. You will report directly to our CTO & Co-Founder
- You will provide visionary leadership, hands-on execution, and cross-functional collaboration in building and maintaining the infrastructure that powers our products and services
- You’ll lead teams across IT, DevOps, and SRE, while also shaping our AI adoption strategy and strengthening the resilience of our technology stack
- Develop and execute a comprehensive technology operations strategy aligned with Nomi Health’s mission and business goals
- Balance tactical execution with long-term strategic initiatives to ensure both immediate efficiency and future scalability
- Provide forward-thinking leadership in designing and managing secure, scalable, and cost-effective cloud infrastructure on AWS
- Champion best practices in CI/CD, infrastructure as code, automation, and operational excellence
- Lead and mentor the Technology Operations and SRE teams, fostering innovation, accountability, and collaboration
- Establish and oversee monitoring, alerting, logging, and incident response processes to maintain high availability and performance
- Define and execute the vision and roadmap for AI adoption across the enterprise
- Identify and assess opportunities to integrate AI into internal workflows, products, and customer-facing tools
- Partner with cross-functional teams to prototype and deploy AI-enabled solutions that enhance productivity and user experience
- Oversee IT systems, DevOps environments, and AWS cloud operations, ensuring seamless service delivery across divisions
- Partner with Security & Compliance teams to implement robust cybersecurity, disaster recovery, and business continuity strategies
- Continuously optimize infrastructure for performance, reliability, and cost efficiency
- Work closely with product teams to align infrastructure with product requirements and strategic objectives
- Collaborate on innovative solutions that strengthen Nomi’s offerings and improve operational efficiency
- Manage and optimize the IT and infrastructure budget, balancing cost with scalability and innovation
- Partner with Finance to ensure technology investments are aligned with company financial objectives
- Manage vendor relationships to maximize value and service quality
- Drive process automation, efficiency, and continuous improvement across technology operations
- Apply Agile methodologies to accelerate delivery, foster cross-functional collaboration, and increase transparency
- Stay ahead of industry trends and emerging technologies to maintain Nomi’s competitive advantage
- Act as a trusted partner to executive leadership and division heads, ensuring alignment with business and product strategies
- Communicate complex technical concepts clearly to non-technical stakeholders, building support for initiatives across the organization
Our take
The fundamentally flawed healthcare system of America – how it is paid for and delivered – was made glaringly obvious by the pandemic. Nomi Health delivers direct, affordable and accessible healthcare experiences for employers, patients and providers with their digital-first model.
Nomi Health wants to rebuild, not renovate, the system. It aims to reduce costs and efforts by removing layers from the traditional healthcare system; connecting patients directly with providers so there's no need to go through third-party health insurance. Its success so far comes down to its offering of a smarter option when compared to large dominant companies, that are riddled with operational and technological inefficiencies.
Nomi Health's acquisition of two related companies, Everyone Health and Sano Surgery, in 2022 was used to expand its direct healthcare purchasing business as well as where and how many people Nomi directly cares for. This, atop the launch of its Connect fintech platform to power real-time healthcare payments, should see the number of patients and providers Nomi is responsible for continue to increase as time goes on.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (1 round)
Dec 2021
$110m
SERIES A
Total funding: $110m
Company benefits
- Equity
- 401K match
- Fully funded HSA
- Medical, dental and vision coverage
- Unlimited PTO
- Career growth
- Free counselling - we offer confidential mental health support for you and your family through Tava Health
Company HQ
Bonneville, Orem, UT
Leadership
Mark Newman
(CEO & Co-Founder)Previously co-founded HireVue and has been a Board Member for RoundPegg, Nectar HR and Wooly Inc.
Joshua Walker
(COO & Co-Founder)Previously spent nearly 9 years at Optum, Middle East, eventually serving as COO, a role assumed later at Imagine Health and Upwell Health.
Boe Hartman
(CTO & Co-Founder)Previously spent 12 years at Capital One, eventually serving as Vice President of Consumer Sales and Service Infrastructure. Experience as Chief Information Officer for Barclays and in Digital Strategy for Goldman Sachs.
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