Senior Manager of Fraud, Monzo
£102-115k
+ Share Options
Digital-only bank platform and marketplace
Job no longer available
Digital-only bank platform and marketplace
1001+ employees
Job no longer available
£102-115k
+ Share Options
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You have significant experience in leading a highly-effective Risk Team, ideally in a regulated and fast-paced environment
- You have deep knowledge of fraud regulations for the UK and/or EU
- You have experience prioritising and developing fraud management strategies, using technology to scale and implement these effectively across our operation
- You’ve got a proven track record of end-to-end project delivery, and experience in supporting the successful delivery of large change programmes
- You’re able to quickly and confidently understand, articulate and respond to emerging trends and risks across the fraud landscape (plugged into latest industry developments)
- You’ve been able to manage fraud risk(s) within business expectations, and you’re able to collaborate with different business functions to ensure we safely ship new products or services
- You’re a great coach and have experience developing high performing teams and individuals to deliver outstanding results
- You’re a strong communicator and you’ve able to deliver messages in line with our values
- You’re data-driven (able to self-serve) and use technology to solve problems and identify opportunities
- You’ve obtained a relevant qualification for this role (e.g. from the ICA, Cifas, ACAMS, CFE)
What the job involves
- As a Senior Fraud Manager, you’ll be responsible for helping to lead our fast-growing Fraud & Disputes Risk Function here at Monzo, where you’ll also work as part of the wider Fraud & Disputes Group Leadership Team - We’re looking for a proactive leader with deep understanding and expertise in fraud risk management and strategy
- You’ll build strong and trusted relationships with our Fraud Product and Operations teams and work collaboratively to help build and embed effective Fraud controls and processes for our customers, whilst creating a positive culture across our Fraud Group
- You’ll also play a key part in overseeing initiatives linked to Fraud Risk goals and will ensure that the right people are leading on our overall strategy execution
- You’ll work across different areas and products, including current accounts, business banking and international accounts
- You’ll need to be a dab-hand at managing people and programmes, but you’ll need to be ready to get hands-on too
- We need a crack team of crime fighters to help us stay one step ahead as we continue to grow
Application process
- Call with a recruiter on the hiring team
- Initial call with the hiring manager
- 2-part Technical and Leadership interview
- Final chat with key decision maker
- This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$439.5m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company HQ
City of London, London, UK
Leadership
Jonas Templestein
(CTO)Founder of HipDial. Former Software Engineer at Starling Bank.
Share this job
View 49 more jobs at Monzo