Senior Manager of Communications, Affirm
CA$142-192k
+ Equity
POS installment loans
Be an early applicant
POS installment loans
1001+ employees
Be an early applicant
CA$142-192k
+ Equity
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- The ideal candidate is a self-starter, persuasive storyteller, critical thinker, and problem solver
- They are an excellent writer, highly organized, and detail-oriented
- They love spending time with reporters, have a track record of media results, and bring long-standing reporter relationships
- They are collaborative, adaptable, tenacious, and excel in a fast-paced, dynamic environment
- 10+ years of PR/communications experience, including at least 3 years in-house, ideally in consumer or B2B tech environments, with a preference for candidates based in the San Francisco Bay Area or New York Tri-State Area
- Proven experience developing and executing partner communications that drive high-impact results, in service of increased brand awareness and preference, as well as business outcomes
- Exceptional writing and communication skills with the ability to craft clear, engaging messages and confidently pitch ideas both internally and externally
- A collaborative, results-driven mindset, with the ability to partner across departments, influence key stakeholders, and drive initiatives forward independently
- A true team player—comfortable taking on both big and small tasks, eager to contribute to a fast-paced, high-impact organization
- Excellent project management skills, with a sharp attention to detail and the ability to juggle multiple initiatives simultaneously
- A data-driven approach to communications, with experience measuring the impact of campaigns and refining strategies based on feedback and performance metrics
What the job involves
- We're looking for a highly-talented, results-oriented communications professional to join the Communications Team
- The team advances Affirm’s business objectives in conjunction with building and protecting the company’s reputation
- We do this by working closely with the media, using consistent and compelling narratives, and identifying creative storytelling opportunities
- Partner with other leading communications experts, marketers, and cross-functional teams to advance Affirm's mission and business objectives through creative, compelling storytelling opportunities
- Support communications efforts that increase Affirm’s awareness and preference among consumers and merchants through earned media, content, and social strategies
- Develop and execute communications strategies for key company initiatives, including merchant announcements, case studies and thought leadership, creating materials such as blog posts, press releases, talking points, FAQs, and media lists
- Identify, research and design unique story angles that proactively insert Affirm into the conversation or enable meaningful participation
- Manage complex issues impacting multiple audiences, collaborating closely with XFN business partners to ensure consistent and compelling communications to clients, consumers, and media
- Coach executives, providing media training, key message development, and interview preparation
- Build and manage relationships with members of the media reaching consumers and merchants
- Define and measure the impact of communications initiatives in partnership with the broader Communications team
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boating over 15 million customers and 245,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Spending wallets
- Supportive communities
- Remote-first workforce
- Generous time off
- Health benefits
- Mental healthcare
- Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- We offer 24 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & development
Company values
- People Come First
- No Fine Print
- It's On Us
- Simpler is Better
- Push the Envelope
Company HQ
Chinatown, San Francisco, CA
Articles
Leadership
Max Levchin
(CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
Share this job
View 85 more jobs at Affirm