Account Manager, Yotpo
Mid Market
$70-85k
+ Equity + Uncapped commission plan
3 days a week in office
eCommerce marketing platform
Open for applications
eCommerce marketing platform
501-1000 employees
Open for applications
$70-85k
+ Equity + Uncapped commission plan
3 days a week in office
501-1000 employees
Company mission
Yotpo's mission is to provide brands with everything they need to create winning customer experiences, from discovery to purchase.
Role
Who you are
- You have 3+ years of quota-carrying experience, with a record of top performance
- You’ve been carrying a mid-market/enterprise quota at a SaaS company
- You’re a pro at managing 3-6 month long sales cycles: you know how to navigate a complex organization, connecting with manager to C level stakeholders
- You’ve demonstrated ownership in all aspects of territory management and account planning and ability to leverage internal resources effectively (SDRs, Partners, Marketing, etc.)
- You possess a keen ability to thrive in constantly changing, fast-paced, high-growth environments
- Extra kudos for digital marketing or entrepreneurial experience or SMS/Email sales experience
What the job involves
- Yotpo’s Mid Market Account Managers are high-visibility, high-impact, competitively compensated, and integral to our continued growth strategy and expansion of our footprint within the Enterprise
- From retail companies that are household names to digitally native brands, you will be working closely with high recognition names the caliber of Patagonia, Brooklinen, and Steve Madden
- In this role, you’ll be instrumental in fostering strong client relationships, understanding their needs, and driving growth in Yotpo’s revenue with each customer
- Your ability to navigate various organizational levels, coupled with your commercial acumen and strategic mindset, will be instrumental in driving customer growth and retention
- Strategically nurture and close renewals and complex cross-sell and upsell deals that arise through your own relationship building, or through CSM, Partner, Marketing, or other channels
- Serve as a trusted advisor to clients to consult on their business challenges and objectives
- Develop and nurture strong relationships with key stakeholders including economic buyers
- Understand customer pain points and position thoughtful and tailored solutions that lead to meaningful expansion opportunities and introduce our comprehensive suite of products to our largest and most strategic customers
- Forecasting sales and retention activity and revenue achievement, while maintaining satisfied customers
- Demonstrate your knowledge and expertise within different e-commerce verticals and tailor your approach based on the unique challenges and opportunities within each vertical
- Go above and beyond in your sales performance, taking full advantage of an uncapped commission plan/OTE and associated accelerators
Our take
The retail sector is continuing its decisive pivot towards eCommerce, creating a vast and growing market for innovative eCommerce tools and software. Yotpo is a SaaS-based eCommerce marketing startup offering integrated data-driven loyalty, SMS marketing, and review solutions, amongst others, on a single platform.
The company has already secured strategic partnerships with major eCommerce platforms including Shopify, Salesforce, and Adobe. In a sector where the breadth of reach is key, it is wise to deepen existing partnerships and continue with new acquisitions - both of which appear to have remained a priority for Yotpo alongside the launch of its eCommerce Retention Marketing Platform in 2023.
Its focus on a single platform and integrated experience is likely to be a success, as the spate of new eCommerce tools is creating a real need for streamlined and optimized management as the sector develops. If Yotpo can become the one-stop shop of choice for vendors of all sizes, it stands to capitalize well on the growing eCommerce sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Sep 2021
$30m
LATE VC
Mar 2021
$230m
SERIES F
Total funding: $450.8m
Company benefits
- Private healthcare, dental and optical included
- Pension contribution
- Voluntary death in service policy
- Cycle to work scheme
- Generous PTO, volunteer days, holidays and flex days
- Individualized career development, rewards and recognition
- Wellness and philanthropic programming and events
- Hybrid work model
Company HQ
Hudson Square, New York, NY
Leadership
Tomer Tagrin
(CEO)Served for 2 years in the Israeli Defense Force, then founded Ikick and worked as a Chip Design Developer for Intel. Started working as a Contributor for The Next Web in 2010, and co-founded Yotpo in November 2010.
Omri Cohen
(COO)Served in the Israel Defence Forces for 2 years and then went on to become a student at the ASIC Team at Essence Security. Left after 1 year to co-found Yotpo.
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