People Ops Generalist, Gorgias

• Proven experience in People Operations, HR, or a related role
• Highly detail-oriented and takes ownership of both execution and outcomes
• Ability to consistently deliver timely, high-quality service and handle sensitive information with care and discretion
• Experience electing and managing a Social and Economic Committee in France, also known as Comité Social et Économique (CSE)
• Communicates clearly and collaborates effectively with stakeholders across functions and levels
• Strong problem solving skills with a proactive approach to challenges
• Experience supporting a globally distributed workforce and thrives working in a fast-paced or tech environment

Desirable

• As a People Operations Generalist, you’ll play a key role in creating an amazing employee experience by supporting core people operations processes across the employee lifecycle.
• You’ll partner closely with People team members and cross-functional stakeholders to ensure day-to-day people operations run smoothly, accurately, and with care.
• This role is ideal for someone who is building strong foundational People Ops skills, is highly detail oriented, and is excited to grow in a fast-paced environment
• You will primarily be supporting employees in France, Serbia, Portugal, Romania, Poland, and Italy
• Support end-to-end People processes across the employee lifecycle, including onboarding, offboarding, employee changes, benefits administration, and leaves of absence
• Maintain accurate employee records across HR systems, ensuring data integrity and compliance
• Serve as a main point of contact for employee questions, ensuring timely, accurate, and empathetic responses
• Identify process or system inefficiencies, suggest improvements, and support the implementation of more scalable solutions
• Proficient in setting up workflow automations, with interest in expanding experience with AI tools
• Collaborate with cross functional teams on larger People initiatives such as organizational changes, compensation adjustments, and people data automations
• Work closely with external vendors (like our HRIS providers) to optimize system configuration and resolve issues efficiently as they arise
• Create and maintain internal policies to ensure compliance with local employment laws and regulations
• Manage immigration and relocation cases, in partnership with HRBPs and external counsel