Senior Communications Manager, Back Market

• 4-8 years leading integrated comms programs for European audiences, or equivalent hands-on communications leadership experience
• Fluent English + fluent Spanish OR German
• Track record managing PR agencies in European markets and holding them to high standards
• Proven success with earned influencer programs that create genuine engagement
• Experience translating complex topics into compelling consumer narratives
• Direct relationships with journalists who shape national conversations
• Comfort with ambiguity, fast pace, and wearing multiple hats : startup, scale-up, or agency background ideal
• You're a confident communicator who can write a killer press release, brief a CEO, and pitch a journalist
• You understand that great comms isn't about spin; it's about finding the true story and telling it in a way that lands
• You're comfortable traveling between markets, managing competing priorities, and building trust with everyone from reporters to influencers to executives
• We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications

Desirable

• Join our European Communications team as we make refurbished tech the obvious choice across Spain and Germany
• You'll be the storytelling force behind Back Market's growth in two dynamic markets, connecting with journalists, building influencer communities, and shaping how millions of people think about technology and the planet
• This isn't a desk job
• You'll partner with country managers, agencies, and marketing teams across borders, travel regularly between markets, and own the full communications remit, from corporate reputation to consumer campaigns to earned influencer strategy
• If you thrive in the space between structure and improvisation, this is your role
• You'll build and protect Back Market's reputation across Spain and Germany, turning our circular economy mission into earned conversations that drive business results
• Annual comms strategy for SP/DACH, aligning corporate moments, product launches, and cultural storytelling with measurable business outcomes
• Media relationships with reporters and editors shaping conversations in tech, sustainability, business, and culture
• Earned influencer community of 5-15 active advocates who genuinely love what we're doing
• Agency management and performance across both markets
• Executive counsel and media prep for country managers and marketing leadership
• Crisis comms planning and real-time response when things get spicy
• Your work spans:
• Corporate narratives: funding, expansion, policy, thought leadership
• Consumer storytelling: product moments, brand trust, cultural relevance
• Influencer activation: community building, seeding programs, organic advocacy
• Cross-functional collaboration with marketing, brand activism, partnerships, and sustainability teams