Staff AI Solutions Engineer, Built Technologies
$150-205k
+ Equity
Cloud-based construction lending software
Open for applications
Cloud-based construction lending software
201-500 employees
Open for applications
$150-205k
+ Equity
201-500 employees
Company mission
To improve outcomes for those building and managing the world around us.
Role
Who you are
- Experience in a customer-facing technical role (Solutions Engineer / Sales Engineer / Implementation Engineer) at a data/AI/infra company (e.g., Snowflake, Databricks, similar)
- Deep, practical prompt engineering expertise (few/zero-shot design, tool/function calling, structured outputs, agents, retrieval)
- Experience building agentic workflows with LLM providers (OpenAI/Anthropic/Azure)
- Strong software engineering fundamentals; fluent in Python and/or TypeScript, REST/GraphQL APIs, and SQL
- Comfort creating evaluation pipelines, A/B tests, and analytics to measure quality, safety, and cost
- Excellent client communication—able to translate messy SOPs into deterministic workflows and drive to outcomes on tight timelines
- Bonus: Fintech/banking or B2B enterprise SaaS background; Snowflake/Databricks integrations; prompt observability/guardrails (e.g., Langfuse/MLflow-like tools); security & compliance awareness (SOC2, PII handling)
What the job involves
- Built’s new Agentic AI product helps lenders automate high-leverage operational workflows
- As our Sr. AI Solutions Engineer, you’ll be the hands-on technical owner for driving customer onboarding and adoption — designing, building, and tuning agent workflows, prompts, and evaluations
- This role sits within Built’s AI Solutions & Implementations Team and reports to the Head of Implementations
- It exists to scale customer delivery and adoption for our new Agentic AI platform as we move from pilot to broad rollout — ensuring our clients achieve measurable value while shaping how the product evolves
- You’ll partner with an Implementation Manager and an Agent Analyst and act as the technical expert to ensure customers love the product and get tremendous value
- Own prompt engineering & agent workflow design (tool/function calling, structured outputs, guardrails)
- Translate client SOPs into production workflows; ensuring we account for the specific nuances of each client
- Operate and iterate with real client data to launch; troubleshoot and resolve issues quickly. Back-test new changes to existing data to ensure nothing breaks
- Act as the technical escalation point for 6–8 concurrent customers; enable clients and our Agent Analysts on best practices
- Instrument and report performance, create reusable templates/runbooks, and feed product requirements to Engineering
- What Success Looks Like:
- 30 Days: You’ve learned the platform, shadowed multiple customer implementations, and built your first workflow end-to-end
- 60 Days: You’re owning technical delivery for active implementations and driving measurable value for customers
- 90 Days: You’ve built repeatable patterns, contributed to product feedback loops, and are trusted as the technical point person for new customer launches
Our take
Construction is one of the world's biggest industries, and one of the least digitized. Built is setting out to change this by offering construction companies a cloud-based finance platform.
Built was founded in 2014, and its solutions improve the flow of capital between all stakeholders in the construction ecosystem, including contractors and property developers. Further funding has pushed Built's valuation up to $1 billion, which is testament to industry confidence in its product.
More and more fintechs are looking to the construction industry, eager to exploit the gap in the market. However, Built has already established itself as a market leader, and its unicorn valuation has helped set it apart.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-13% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2022
$23.6m
LATE VC
Sep 2021
$125m
SERIES D
Total funding: $281.7m
Company benefits
- Uncapped paid time off in addition to 6 company holidays and 6 ‘lite’ holidays
- Comprehensive healthcare package offerings to choose from for you and your family
- Bonus and equity program
- Learning grants
- Flexible working hours and hybrid work options
- Volunteering opportunities
Company HQ
Nashville, TN
Leadership
Chase Gilbert
(CEO & Co-Founder)Co-founded Built in 2014.
Andrew Sohr
(Co-Founder)Also co-founded Built in 2014.
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