Growth/CRM Associate, Getir

• 2-4 years of relevant experience in data analysis, growth, or related roles
• Bachelor's degree in a relevant field (e.g., Business, Marketing, Economics, Engineering or Data Science)
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights (Proficiency in data analysis tools like Tableau & Mixpanel is a plus)
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously
• A growth mindset and a passion for staying up-to-date with industry trends and best practices
• Fluent in English

Desirable

• As a Growth/CRM Associate, you will play a pivotal role in driving the company's growth by leveraging data insights, optimizing promotions, and improving customer segmentation for both our Brands: Gorillas and Getir
• You will be responsible for a range of activities aimed at enhancing our business performance and profitability
• Use data-driven insights to understand customer behavior, market trends, and competitive landscape
• Generate reports, conduct A/B testing, and analyze performance metrics to identify opportunities for growth
• Utilize customer data to create meaningful segments and personas
• Continuously monitor and improve conversion rates and Customer Experience metrics across the customer journey, from awareness to purchase and retention
• Develop and maintain accurate forecasts for key performance indicators, including revenue, customer acquisition, and conversion rates
• Provide guidance on resource allocation and strategies based on forecasting
• Manage and optimize delivery & service fee structures to ensure they align with customer expectations, competitive positioning, and profitability targets
• Develop and implement strategies to optimize promotional campaigns, including discounts, bundles, and loyalty programs, to maximize customer engagement and revenue
• Tailor marketing and growth strategies to address the specific needs and preferences of each segment
• Collaborate with different functional teams to implement improvements, including operations, supply chain, product and marketing