Continuous Improvement Manager, MrQ
£50-60k
Online casino
Posted today
Online casino
101-200 employees
Posted today
£50-60k
101-200 employees
Company mission
To offer progressive, value entertainment - with delight and transparency.
Role
Who you are
- Experience in Continuous Improvement, Operational Excellence or Process Improvement, ideally in a regulated, fast-moving business
- Formal CI credentials and hands-on delivery - Lean, Six Sigma, Kaizen or equivalent
- A proven change-management track record: you've led people through new processes and tools and made it stick
- Strong programme discipline - roadmaps, RACI, prioritisation and stakeholder management are second nature
- Comfort working solo and influencing without authority, with a data-led, honest approach to what works
- A passion for AI and experience with AI / tooling rollouts
- Nice to have: iGaming / regulated experience, and familiarity with EOS / Traction
What the job involves
- Continuous improvement: Lean / Kaizen and structured Ops CI to remove waste and lift performance, with post-change effectiveness reviews
- End-to-end change: Single accountable owner that change has landed across Ops - not just shipped, but adopted
- Roadmap and delivery: Change intake, prioritisation and sequencing, plus the Ops project roadmap
- Governance: The Ops changes log, change calendar and a clear RACI for every initiative
- Change management: New processes and tools, plus automated player comms across Ops - accurate, compliant and on-brand
- AI rollout: Programme governance for the AI tooling rollout to track organisational change and optimisation
Salary benchmarks
Our take
MrQ is an online gaming platform, originally focused on bingo before expanding into the casino space. Setting itself apart by providing games without confusing terms like wagering requirements and fast, real-cash withdrawals, an approach which has helped it grow rapidly in the UK.
The site offers a variety of games, including slots and live casinos like Roulette and Blackjack. Partnering with top game providers, the company has set out to keep gaming straightforward and rewarding for players.
Recently, MrQ partnered with leading providers like Pragmatic Play and OnAir Entertainment to introduce new live casino games and immersive experiences. These partnerships mark a major step forward, expanding the platform's offerings and paving the way for future growth in the online gaming space.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health Insurance
- Life Insurance
- Growth Allowance
- Wellness Allowance
- Flexible Working Conditions
- Awesome Office Space
- Meetups
- Paternity Leave
- Dependent Support Leave
- Happy Birthday Leave
Company values
- We trust each other and ourselves
- We care, by design
- We are accountable, warts and all
- We disrupt through innovation
- We play smart, long games
- We get shit done, with passion and fun
Company HQ
L-Imrieħel, Birkirkara
Leadership
Savvas F.
(Founder & CEO)Currently a Member of the YPO. Before founding MrQ they were an Account Manager at MediaCom and Profero. They also spent time as the Hed Kandi DJ at the Ministry of Sound.
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