Software Technical Writer, Wolters Kluwer

Salary not provided

ChatGPT

Junior and Mid level

Paris

Hybrid: 8 days/month

2+ days a week in office (Bois-Colombes, Paris)

AI-powered solutions for professionals

Open for applications

AI-powered solutions for professionals

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Open for applications

Salary not provided

ChatGPT

Junior and Mid level

Paris

Hybrid: 8 days/month

2+ days a week in office (Bois-Colombes, Paris)

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Company mission

To help customers make critical decisions every day by providing expert solutions tha to combine deep domain knowledge with technology.

Job

Company

Role

Who you are

Bachelor’s Degree or equivalent experience
Excellent level of written and spoken English
2+ years working in a professional environment in a learning/content creation role
Experience in a software documentation environment would be a plus
Other Knowledge, Skills, Abilities or Certifications:
Technical Writing qualification or experience would be a plus
Detail-oriented with proactive organizational skills
Good communication, initiative, and the ability to work well in a team-based environment
Interest and desire to ensure the content has the desired impact and outcomes
Familiarity with generative AI tools (e.g., ChatGPT, Claude, Copilot) for drafting, editing, or brainstorming content
Interest in learning how AI technologies (e.g., NLP, machine learning, LLMs) impact product functionality and user experience
Willingness to explore and adopt AI-assisted writing and documentation tools

What the job involves

At Enablon, our mission is to empower organizations to operate more safely, responsibly, and sustainably through innovative software solutions
We're seeking a Software Technical Writer (m/f/d) who is passionate about turning complex ideas into clear, impactful content that drives understanding and action
Play a pivotal role in transforming how we enable both internal and external users
Craft intuitive, high-impact content that leverages AI-enhanced tools and insights to improve clarity, accessibility, and user experience
Collaborate closely with Product Owners, SMEs, and cross-functional teams to research, write, design, and deliver high-quality product documentation
Your work will directly influence how our customers engage with Enablon products and realize their full potential
Write, update, review, and publish product documentation (e.g. Online content, guides, Release Notes, Technical documents, etc.) in English, working closely with Enablon colleagues and freelance writers
Work with stakeholders to identify needs, potential gaps, and improvements
Gain an understanding of user needs, enabling you to distill complex features into easily digestible and user-friendly formats
Provide creative ideas for organizing and delivering content to ensure user success and increase Enablon functional adoption
Monitor content performance metrics and make data-driven recommendations to increase content usage
Provide direction and support to the documentation team and to other colleagues writing client-facing documentation
Expected outcomes:
Enablon Clients and Partners better understand how Enablon products can solve their business problems
Efficient collaboration within a distributed team

Application process

Your contact person:
Michele Kenmogne
Senior Recruiter - IT Talent Acquisition

Our take

For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.

While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Glassdoor (3.7)

Company

Company HQ

Alphen aan den Rijn, Netherlands

Leadership

Nancy McKinstry

(CEO & Chairman of the Executive Board, not founder)

Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.

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