Senior Manager of Content Design, Checkout.com
12-month Fixed-Term Contract
More information about location
3 days a week in office
Payment services to power performance
Posted today
Payment services to power performance
1001+ employees
Posted today
More information about location
3 days a week in office
1001+ employees
Company mission
To help businesses thrive in the digital economy.
Role
Who you are
- We are looking for a leader who is not only a seasoned expert in Content Design but someone who is genuinely excited by the frontier of AI and automation
- You should be able to demonstrate how you’ve used these technologies to sharpen team processes, scale impact, or improve the user experience
- With your strong leadership experience, you excel at empowering content designers to do their best work
- You understand that great management is about removing roadblocks, supporting and coaching high-potential talent, and fostering a culture of design excellence
- You are a systems thinker who can see the big picture, but you also possess a world-class CD portfolio that proves you know what "good" looks like
- A proven leader: You have experience managing Content Designers, helping them navigate their career goals while delivering high-quality, measurable results
- AI enthusiast: You have a keen interest in AI and automation, with tangible examples of how you have applied these tools to improve workflows or product outcomes
- Strategic thinker: You can balance business urgency with the need for team stability and long-term skill development
- Empathetic coach: You lead through inspiration rather than prescription, building deep trust with your reports and cross-functional peers
- Accountable operator: You take ownership of delivery, even when it spans beyond your immediate discipline, and you make informed decisions when managing design debt
- Effective communicator: You can articulate team goals clearly to stakeholders, ensuring that Content Design is a required contributor to our product strategy
- Management experience: Proven track record of leading, coaching, and developing content designers in a fast-paced environment
- A strong portfolio: A body of work that demonstrates your expertise in UX writing, content strategy and systems thinking
- AI implementation: Real-world examples of how you’ve integrated AI or automation into team processes or product experiences
- SaaS or fintech background: Experience in online payments, B2B ecosystems, or complex Software-as-a-Service environments is highly preferred
- Advocacy: Experience promoting the value of Content Design to senior stakeholders and cross-functional partners
- Global content strategy: Experience in designing for a global audience, with a deep understanding of how to create "localisation-ready" source content
- Process excellence: You are highly process-driven, with a proven ability to identify bottlenecks and implement new opportunities for efficiency
What the job involves
- As our value grows, so does our need for extraordinary people. At Checkout.com, we are looking for an Interim Content Design Manager to lead our talented Content Design team for a 12-month maternity cover
- You will be responsible for a team of four Content Designers, ensuring they continue to build the next generation of financial products and online payment solutions through human-centered, empathetic, and intuitive design
- As a manager, you aren't just a guardian of quality, you are a coach, a strategic partner to Product and Engineering, and always have an eye on how we can evolve our craft
- You’ll lead a dedicated squad of four Content Designers within our broader Product Design function. Our wider department is more than 30 people across Product Design, UX Research, Content Design and Technical Documentation
Salary benchmarks
Our take
The payments industry has exploded in the last decade as eCommerce continues to grow as the use of cash falls. Checkout.com is building the go-to platform for all things related to payments, such as accepting transactions, processing them and detecting fraud. Its secured a steady stream of funding from top investors like Tiger Global Management, and is the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Dashlane, Udacity, Wise, Sony Electronics, and Klarna.
It focuses on large merchants and try to make its product as customisable as possible, so that companies integrate Checkout.com as an infrastructure partner in their product. This increases the stickiness of the product and creates many opportunities for the company to generate revenue.
Checkout.com has high quality proprietary technology (its platform has been designed from the outset so it can easily deliver incremental services as it expands its offering) and claim to offer the most comprehensive cross-border payment solution for digital commerce.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
People of all backgrounds are welcomed
"DEIB is where Checkout.com takes it to the next level. This company is excellent at building a sense of belonging and celebrating people from all..."
Funding (last 2 of 4 rounds)
Jan 2022
$1bn
SERIES D
Jan 2021
$450m
SERIES C
Total funding: $1.8bn
Company values
- Aspire: With big dreams and a long-term focus, we embrace ambition, driving our Aspire value
- Excel: By constantly pushing ourselves and each other to do our best work, we embody the spirit of Excel
- Unite: We come together as one team, rallying to make wins happen, forming the foundation of our Unite value
Company HQ
London, UK
Articles
Leadership
Guillaume Pousaz
(Founder & CEO)Previously founded NetMerchant, which sold European currencies to US merchants. Background in mathematical engineering.
People progressing
First joined as a Software Engineer, was promoted to Senior Software Engineer after 1.5 years and was then promoted to Engineering Lead 6 months later. Ignas is now a Senior Engineering Manager.
Diversity, Equity & Inclusion at Checkout.com
- Our IT Infrastructure Engineer, Sheryl Lingachetti, spoke to Zoë Schulz from myGwork - LGBTQ+ professionals & allies about trans rights in Mauritius, allyship and the support she has found in her workplace community 🏳️⚧️👇 https://www.attitude.co.uk/life/business/it-engineer-sheryl-on-coming-out-at-work-support-improves-productivity-for-everyone-442696/
- CTRL-ALT-CONNECT is Tech's latest community 🔥 We've partnered with our friends at Wise to create an inclusive community for people in tech to connect over conversation, networking and drinks. Last week we hosted our first panel discussion in our London office, which centred on the topic of Growth. https://www.linkedin.com/posts/checkout_tech-community-activity-7071841326060720129-qDOt?utm_source=share&utm_medium=member_desktop
- Our Pride Community provides a safe and welcoming space for our LGBTQIA+ colleagues and allies to connect, learn, and advocate for change. https://www.linkedin.com/posts/checkout_lifeatcheckout-activity-7074738991102611457-u7v5?utm_source=share&utm_medium=member_desktop
- Our Pride Community spoke with Adel Naamneh, VP of Solutions Engineering to learn about their experiences of being a member of LGBTQIA+ community and the importance of having corporate responsibility on hiring a diverse work force: https://www.youtube.com/watch?v=k0e9WUmNdVk&t=561s
- Read an interview hosted by The Black Young Professionals Network with the leaders of our Black Community: https://byp-network.com/news/314821
- Read more about the 'FinTech for all' charter, of which we were a founding signatory. The charter aims to create a speak up culture across FinTech, eliminating harassment and bullying: https://fintech.inchorus.org/
- Read this inspiring interview hosted by SheCanCode and one of our female QA Engineers: https://shecancode.io/blog/victoria-santiago-qa-engineer
- Our Principal Product Manager Yasmin, also sat down with SheCanCode on two inspiring articles: https://shecancode.io/blog/meet-yasmin-christie-checkout-principal-product-manager-an-inspirational-tech-career-journey and https://shecancode.io/blog/14-pieces-of-practical-product-management-guidance-from-checkout-part-2
- Plus, our Senior Engineering Manager Marina tells her story with SheCanCode: https://www.shecancode.io/blog/how-to-get-the-best-from-your-team-and-your-own-career-from-one-of-checkouts-engineering-leads
- And finally, our Graduates share some insights too: https://www.shecancode.io/blog/grad-programme-insider-tips-from-checkout
- Find out more information at our Diversity and Inclusion webpage: https://www.checkout.com/diversity-and-inclusion
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