Sales Operations Specialist, Cleerly

• The ideal candidate is uniquely data-literate; you don’t just build dashboards, you love digging into the data pipeline to find discrepancies, ensure 100% commission and reporting accuracy, and explain what the numbers mean to executives and sales reps alike
• Experience: 4-6 years of experience in Commercial Operations, Revenue Operations, Sales Operations, or Business Operations
• Data & BI Tool Proficiency: Advanced proficiency in Excel/Google Sheets and modern business intelligence tools (Looker preferred, Tableau, PowerBI). Ability to audit and trace data gaps between platforms is a must
• Salesforce Expertise: Strong Salesforce user skills (reporting, dashboards, custom views, pipeline analysis)
• Analytical Translation: Proven ability to translate complex, messy, or technical datasets into actionable strategic insights and clean data for non-technical partners
• Execution & Rigor: Extreme attention to detail with an audit-focused mindset. Comfortable managing multiple tight deadlines (especially around quarter-end close cycles) in a fast-paced environment
• Domain Knowledge: Understanding of MedTech, consumption/usage-based pricing structures, or healthcare technology commercial models is highly preferred
• Self Motivated, Critical Thinker: Must be able to proactively complete recurring job requirements, as well as proactively seek additional needs of the business. Ability to complete tasks with minimal supervision, documentation, or follow up from management
• Business Logic Intuition: Ability to spot when outputs “feel off” based on business logic, rather than waiting for the sales team or leadership to point out a discrepancy
• Comfort with Ambiguity: Proven track record of diving into unmapped data sets with operational challenges, figuring out the “why”, and delivering a structured solution with minimal direction
• Don’t meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences

Desirable

• Cleerly is looking for a data-driven, business-minded Sales Operations professional who can bring absolute clarity to complex reporting, usage data, and compensation structures. This person will thrive at the intersection of systems, process, and strategy, connecting disparate data across multiple systems, uncovering revenue insights, and driving operational excellence across the entire Commercial organization
• Commission Management & Execution: Own the data validation, calculation, and end-to-end execution of quarterly commercial commission plans across multiple complex structures (including consumption/usage-based models)
• Data Reconciliation & Stewardship: Serve as the primary bridge between Salesforce (CRM) and Looker (product consumption data). Identify and manually resolve mapping discrepancies to ensure data accuracy before commissions are finalized and reported
• Reporting & Dashboards: Develop, maintain, and interpret high-impact reports across Salesforce and Looker for diverse audiences, including Sales leadership, C-Suite executives, Board members, and Investors
• Storytelling through Analytics: Collect and synthesize data from multiple sources to tell a clear business story, identifying trends, gaps, and growth opportunities across the commercial pipeline
• KPI & Metric Tracking: Partner with Sales, Sales Ops, and leadership to define, automate, and track key business health metrics, pipeline quality, and recurring board-level performance reports
• Strategic Planning Support: Assist leadership with commercial planning, data modeling, forecasting, quota disbursement, and territory scenario modeling
• Stakeholder Communication: Ability to have conversations with a wide array of audiences including sales representatives, executives, and other internal teams at Cleerly
• Critical Thinking and Problem Solving: Due to the nature of a fast paced, high growth organization, many functions of the role require critical thinking and problem solving skills to be able to provide reports or complete requests. There will not always be step by step instructions or a mapped out process to follow. The ability to figure out these challenges is crucial to being successful in this role
• Root-Cause Data Analysis: Perform root cause analysis on gaps that may exist between Salesforce, Looker, and billing systems and implement processes to ensure these gaps are eliminated for the future