Sales Engineer, Smarter Technologies
Plus stock options and bonus
AI operating system for healthcare RCM teams
Job no longer available
AI operating system for healthcare RCM teams
1001+ employees
Job no longer available
Plus stock options and bonus
1001+ employees
Company mission
To fix the U.S. healthcare system.
Role
Who you are
- We are seeking a Sales Engineer who is passionate about helping healthcare organizations transform their revenue cycle operations through cutting-edge AI technologies
- This is a fast-paced, customer-facing role for someone who loves solving complex problems, communicating technical solutions with clarity, and influencing strategic buying decisions
- Prospects clearly understand how Thoughtful’s AI solutions fit within their environment and deliver value
- Solution designs are realistic, technically sound, and set up customers for smooth implementation
- Pre-sales activities accelerate deal velocity and increase win rates
- Customers view you as a trusted technical advisor during their buying journey
- 3-6+ years of experience in sales engineering, solutions consulting, technical pre-sales, product management, or a similar customer-facing technical role
- 1-2 years of experience in healthcare, especially in RCM or similar health tech
- Strong technical background with a deep understanding of APIs, integrations, data models, automation, and security considerations
- Outstanding problem-solving skills and ability to architect creative solutions that align to customer needs
- Excellent verbal and written communication skills, with an ability to simplify complex topics for diverse audiences
- Comfortable engaging with both business and technical stakeholders in a consultative selling motion
- Self-starter who thrives in a fast-paced, high-growth environment with a high degree of ownership
What the job involves
- As a Sales Engineer, you will partner closely with our sales, marketing, and engineering teams to engage prospects, understand their technical environments and challenges, and reveal compelling AI solutions that showcase the value of our platform
- You will be responsible for pre-sale technical discovery, use case education, demos, and exploring the art of the possible with prospects alongside our sales team
- Your work will help prospects clearly envision how Thoughtful’s AI Agents can be deployed effectively within their systems and processes to drive measurable outcomes
- Partner with sales to engage prospective customers during the discovery and solutioning phases
- Conduct deep technical discovery to understand customer systems, workflows, data, and integration needs
- Translate business problems into technical solution proposals, in collaboration with engineering
- Deliver compelling technical presentations and customized demos of our AI Agent solutions
- Build confidence with technical stakeholders by addressing integration, security, and architecture questions
- Scope solution designs that align with customer goals and position deployments for success
- Support pilots and proof-of-concept initiatives to validate technical feasibility and ROI
- Maintain strong feedback loops with product and engineering to inform roadmap priorities based on market needs
Our take
The triple threat of manual processes, error rates and fragmented revenue cycles places healthcare companies under considerable pressure, and means the market loses billions in revenue every year. This amounts to less time for patients and lower-quality back-end work. Smarter Technologies is redefining the healthcare revenue cycle through automation and AI tools.
Smarter Technologies helps healthcare companies automate admin and financial workflows, providing AI agents and insights that optimise efficiency and patient experiences. Founded from a merger of four companies - Thoughtful AI, Access Healthcare, SmarterDx and Pieces - the company combines the focused tech capabilities of these four entities into one of the first healthcare-efficiency dedicated automation and insights platforms.
Whilst back office automation tools are nothing new, these generally work as integrations within other platforms. Smarter's solutions cover a range of backend workflows, including payments, accounts receivable and utilisation management, all of which integrate seamlessly into preexisting stacks. The merger in 2025 combined New Mountain Capital-backed companies, savvily melding the quartet of independent tech talents into a seamless solution to one of healthcare's most pressing problems.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jul 2024
$20m
SERIES A
Mar 2022
$10m
SEED
Total funding: $35.9m
Company HQ
Dallas Downtown Historic District, Dallas, TX
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