Senior National Account Manager, Charlotte Tilbury
United Kingdom
Ability to WFH 2 days a week
3+ days a week in office
Makeup, skin care & beauty collection
Be an early applicant
Makeup, skin care & beauty collection
1001+ employees
Be an early applicant
Ability to WFH 2 days a week
3+ days a week in office
1001+ employees
Company mission
To empower everybody in the world to be the most beautiful version of themselves.
Role
Who you are
- You should have a commercial mindset with a natural ability to achieve creative results and ambitious growth targets. You will be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry!
- Extensive and proven experience as a Senior National Account Manager / National Account Manager, ideally within beauty/luxury/fashion industry though open to other industries
- You will be highly numerate, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry
- Structured and organised but comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a new business despite what you might think!)
- You will have a forward-thinking mindset which allows you to push boundaries and build game changing cross functional relationships
- Excellent numerical and analytical skills with an eye for detail and rigour
- You can build strong, trusted relationships with excellent communication skills, both written and verbal
What the job involves
- We’re looking for an ambitious Senior National Account Manager, to join our expanding UK, Pureplay and ANZ commercial team!
- In this role, you will be responsible for establishing, building, and nurturing strategic partnerships with our retail partners. You will identify new commercial opportunities and negotiate top-tier reciprocal support to effortlessly bring the Tilbury magic to life in stores and online
- Establish and maintain amazing relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure
- Conduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store availability, and support with Buying and Merchandising
- Ensure a top-line and detailed understanding of retail context, category and individual store performance to identify retail opportunities and strategic needs
- Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner
- Deliver limitless strategic plans to maintain and drive #1 ranking across the estate
- Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning
- Support the development and performance of National Account Managers, including building functional expertise (forecasting) and relationship management with trade
- Coach and motivate National Account Managers, support them with key decision making but lead with autonomy and accountability
- You will report directly into our Commercial Director, working as part of a supportive and ambitious team!
- You will work closely with Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailers covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention
- Build strong working relationships with the Field Retail team, utilising insight from the field and engaging the team in the execution of the trading plans
Salary benchmarks
Our take
Charlotte Tilbury has carved a niche in the cosmetics industry with its commitment to quality, buoyed by celebrity endorsements and a fondness for innovation. Founder Charlotte's strong personal brand has propelled the company's rapid ascent, while its embrace of cutting-edge technologies like augmented and virtual reality has unlocked avenues unexplored by traditional cosmetic brands.
The acquisition of Charlotte Tilbury by the fashion and beauty conglomerate, Puig, in 2020 marked a significant turning point, catalysing global expansion efforts and venturing into an emerging digital landscape like the Metaverse. Leveraging AI-based marketing solutions, the company has witnessed a remarkable 60% increase in conversion rates for its acquisition campaigns, highlighting its adeptness at staying ahead in the dynamic beauty market.
Charlotte Tilbury was acquired by Fashion and beauty conglomerate, Puig, in 2020. Since then, the company has been driving global growth and expanding into new digital frontiers (i.e. the Metaverse). Its use of AI-based marketing solutions has resulted in a 60% conversion rate increase in its acquisition campaigns. Charlotte Tilbury is well set to see consistent market growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Company benefits
- Generous staff discount
- Generous product gifting
- 25 days holiday plus bank holidays
- Hybrid, flexible working
- Dog friendly office on Monday and Fridays
- Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
- Other fabulous benefits such as life assurance, birthdays off work and pension contribution
Company HQ
London, UK
Leadership
Charlotte Tilbury
(Founder)Spent 20 years in the fashion and beauty industry as a Creative Consultant for the top beauty brands worldwide. Was the most sought-after make-up artist in the world when she founded this company.
Demetra Pinsent
(CEO, not founder)Former Partner at McKinsey & Company. Received their M. Phil from the University of Oxford and a BA in Social Studies from Harvard University.
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