Business Intelligence Manager, Live Nation
Tableau
Office located in Farringdon, London
Entertainment events promoter and producer
Job no longer available
Entertainment events promoter and producer
1001+ employees
Job no longer available
Office located in Farringdon, London
1001+ employees
Company mission
Live Nation's mission is to help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Demonstrable experience of building, designing and managing complex Tableau dashboards using multiple datasources inc. data warehousing and APIs
- Demonstrable experience cleansing and blending different data sources using Tableau Prep
- Demonstrable experience administering and governing a scalable Tableau cloud site, ideally from its infancy
- Demonstrable experience publishing, refreshing and auditing centralised datasources in Tableau Cloud
- Confident writing complex queries in PostgreSQL or SQL (other coding languages considered)
- Solid understanding of visual dashboard design principles
- Confident gathering dashboard and insight requirements from a variety of non-technical stakeholders
- Confident analysing data; identifying, sharing and presenting insights in a relatable way
- Excellent numeracy skills and attention to detail
- Clear and concise written communication skills
- Experience working with Salesforce data pipelines, Heroku and/or Databricks desirable
- Previous experience of working with live entertainment industry, hospitality, retail or customer experience desirable
- Thrives in a fast-paced environment and working with a variety of teams
- A great communicator who can naturally build rapport with a wide variety of technical and non-technical colleagues
- Process driven, well organised and deadline-focussed
- Comfortable with ambiguity and able to adapt to changing business needs
- An excellent problem solver with a strong sense of initiative
- A team player
- A keen desire to learn
- Calm under pressure and confident prioritising multiple workstreams
What the job involves
- Reports to: VP Business Intelligence
- You will be part of Live Nation UK's Business Intelligence team
- The BI team's mission is to drive growth by maximising efficiency, providing insights and influencing critical decisions throughout the Live Nation UK concerts and festival business
- Our business is fast paced with ever changing demands and generates a vast amount of data relating to some of the biggest tours and festivals in the UK
- Our objective is to streamline that data, transform it into easily accessible and interpretable insight and get that insight to the people who need it, when they need it
- By the end of 2026, we aim to have all our stakeholders confident accessing the data they need via Tableau
- We have mature data structures, databases and paginated reporting tools, but are at the beginning of our Tableau journey
- We are looking for someone who has technical experience in Tableau dashboard design, QA and governance, as well as being business focussed and excellent at stakeholder engagement
- You will need to be able to gather stakeholder requirements, identify the metrics needed to meet those requirements and design easily accessible, visually appealing dashboards to surface those metrics
- You will be able to understand the complexities of the business and design a Tableau site to support various stakeholders, as well as monitor, maintain and expand it long term
- Ideally, you'll also be confident interpreting data and sharing your insight directly with stakeholders
- This role will work closely with teams who deliver our festival portfolio as well as IT teams, so the right person will thrive in a dynamic environment, building relationships with non-technical colleagues and be comfortable with ambiguity and changing priorities
- Establish, govern and scale Live Nation UK's Tableau cloud site in line with Live Nation global Tableau best practices
- Understand how our business works, what KPIs we track and identify the best data points and pipelines to support them
- Gather dashboard requirements from a variety of stakeholders and ensure we have the right data structures to deliver the dashboards
- Design, QA, and maintain insightful Tableau dashboards to provide our key stakeholders with the data they need
- Play an active role in Live Nation Tableau Champions group, influencing best practice for the use of Tableau globally and in the UK
- Work with BI Director to identify new data sources that would enrich Business Intelligence data
- Deliver complete insight and analysis projects as requested by stakeholders / VP Business Intelligence
- Lead Tableau training for Business Intelligence team and other analytical functions across the business
- Roll out and encourage self-serve Tableau use to the wider business
- Assisting Business Intelligence team with any other duties as required
Application process
- APPLICATION DEADLINE: Monday 31st March 2025. We reserve the right to close applications at any time so encourage early application where possible
Salary benchmarks
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2009, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
Company HQ
Barbican, London, UK
Leadership
Michael Rapino
(President and CEO, not founder)They worked for 10 years in various marketing and entertainment capacities at Labatt’s Breweries of Canada. They held several roles at Clear Channel Communications, including President and CEO of Global Music. They were named CEO and President of Live Nation in 2005.
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