Senior Internal Communications Manager, Robinhood

$170-200k

+ Bonus and equity

Slack
Expert level
San Francisco Bay Area

Office located in Menlo Park, CA

Robinhood

Commission-free stock trading platform

Open for applications

Robinhood

Commission-free stock trading platform

1001+ employees

FintechB2CCryptocurrencyMarketplaceTrading

Open for applications

$170-200k

+ Bonus and equity

Slack
Expert level
San Francisco Bay Area

Office located in Menlo Park, CA

1001+ employees

FintechB2CCryptocurrencyMarketplaceTrading

Company mission

To democratize finance for all.

Role

Who you are

  • The ideal candidate has excellent writing and editing skills, good business judgment, strong intuition, and experience managing strategic communications and employee engagement in a fast-moving environment
  • 10+ years of experience in internal communications, with at least 3 years supporting comms related to product and executive support
  • Experience in FinTech or Financial Services is preferred
  • Exceptional writing, editing, and presentation skills; bonus points if you have experience in design or video production!
  • Experience building relationships with diverse partners and company leaders
  • Experience managing programs, events, and organizational changes
  • Experience building robust communications programs and plans, including creative solutions to engage audiences
  • Eagerness and ability to learn quickly and explain broad subject matter effectively
  • Knowledge and use of applications such as Slack, Coda, and more
  • A creative and design forward mentality

What the job involves

  • Robinhood is looking for a Senior Internal Communications Manager to support business strategy and product communications. This person will partner across several business lines to own the product roadmap communication strategy to the enterprise
  • They will lead internal strategy for launch announcements, including thought leadership, launch celebrations, and creative solutions to engage Hoodies around our product
  • Work cross-functionally with Product teams to lead the internal communication strategies that amplify our product roadmap and bring Hoodies along on progress
  • Develop and execute comms strategies in partnership with PR for product launches that build on the Robinhood brand narrative
  • Partner with leaders of each business to drive thought leadership and provide communications counsel
  • Partner with product managers to amplify launches and celebrate milestones internally
  • Manage issues and crisis communications in partnership with PR
  • Partner with each business line on communication channels like newsletters, events, and all hands
  • Support, write, and edit communications content, leadership messages, and technical updates during complex, ambiguous, and fast-moving situations
  • Mine for story ideas and produce content across multiple audiences
  • Develop a strong pulse for sentiment among employees, and a clear understanding of how day to day work maps back to company priorities

Our take

For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.

But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.

However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

39% female employees

-23% employee growth in 12 months

Company

Funding (last 2 of 13 rounds)

Feb 2021

$2.4bn

CONVERTIBLE

Jan 2021

$1bn

LATE VC

Total funding: $5.6bn

Company benefits

  • Well-being - Premium medical, dental, and vision insurance
  • Family & home life - Parental leave, personal prosperity benefits
  • Comfort & care - Annual lifestyle stipend
  • Office life - Catered meals and fully stocked kitchen, commuter benefits
  • Growth - Education and training, community events, career mentorships

Company values

  • Safety First: Robinhood is a safety-first company
  • Participation is Power: At Robinhood, the rich don’t get a better deal
  • Radical Customer Focus: We exist to make our customers happy
  • First-Principles Thinking: We make bold bets and challenge the status quo

Company HQ

Downtown Menlo Park, Menlo Park, CA

Leadership

Vlad Tenev

(Co-Founder)

Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.

Baiju B.

(Co-Founder)

Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.

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