Senior Internal Communications Manager, Robinhood
Product
$170-200k
+ Bonus and equity
3 days a week in office
Commission-free stock trading platform
Open for applications
Commission-free stock trading platform
1001+ employees
Open for applications
$170-200k
+ Bonus and equity
3 days a week in office
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- This role requires diving deep into our products to craft a creative approach to engaging teams around their work
- 10+ years experience in communications, brand storytelling, or product marketing (3+ years focused on product, technology, or business strategy)
- Strong editorial background, with exceptional writing and editing skills to distill complex topics into engaging, easy-to-understand narratives
- Creative problem-solving skills, with experience designing high-impact engagement strategies
- Experience working with product and engineering teams to translate technical details for broader audiences
- Strategic mindset, with the ability to advise leaders and execute comm plans
- Bonus points for experience in design, video production, or digital storytelling
- Passion for innovation, fintech, and inspiring employees
What the job involves
- Robinhood is looking for a Senior Internal Communications Manager to own product storytelling and employee engagement around what we build for customers
- This person will partner across business lines to craft compelling narratives and comms strategies about our product roadmap, launch milestones, and strategic direction—helping employees stay informed, inspired, and connected to our mission
- You’ll partner with product leaders, engineers, and designers to amplify what they’re building to the broader organization, whether through live demos, customer interviews, immersive events, or interactive storytelling
- The role will ensure our biggest brand ambassadors–our employees–understand what we’re building, why it matters, and their role in making it happen
- Lead the internal communications strategy that brings our product roadmap to life—keeping employees informed, engaged, and aligned with strategic priorities across teams
- Develop and execute a product launch communication framework that spans the entire product lifecycle—from early education and internal engagement to launch celebrations and momentum-building
- Create and manage a central hub for product knowledge, developing engaging materials (FAQs, product one-pagers, interactive resources) to strengthen product literacy for new and existing employees
- Optimize and standardize product communication channels (e.g., Slack, town halls, newsletters), ensuring employees receive timely, relevant, and engaging updates. Experiment with new formats like video, podcasts, and live interviews to make content more compelling
- Design and execute creative product engagement initiatives, such as launch campaigns, interactive demos, hackathons, and in-office experiences that connect employees to what we build
- Advise business and product leaders on internal messaging, helping them communicate complex ideas clearly while ensuring alignment with Robinhood’s broader narrative
- Work cross-functionally with PR, talent brand, marketing, and leadership to ensure internal and external messaging reinforce the Robinhood brand
- Enhance company-wide product storytelling, partnering with the All Hands program manager to elevate product presentations, introduce fresh segments, and highlight major innovations
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company values
- Safety First: Robinhood is a safety-first company
- Participation is Power: At Robinhood, the rich don’t get a better deal
- Radical Customer Focus: We exist to make our customers happy
- First-Principles Thinking: We make bold bets and challenge the status quo
Company HQ
Downtown Menlo Park, Menlo Park, CA
Articles
Leadership
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
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