Product Manager, Thrive Market
Growth & Retention
$165-200k
+ Equity (Stock Options)
Membership-based organic food retailer
Job no longer available
Membership-based organic food retailer
501-1000 employees
Job no longer available
$165-200k
+ Equity (Stock Options)
501-1000 employees
Company mission
To make healthy living easy and affordable for everyone.
Role
Who you are
- 5+ years of product management experience
- 3+ years of experience on native consumer mobile apps
- E-commerce and/or subscription product experience is a must
- Extensive experience with A/B testing
- Ability to pull your data to create insights and discover trends from our users
- Driven by data and exceptional analytical skills; you know how to use both quantitative and qualitative data to build products
- Strong communication and storytelling skills with stakeholders in all departments
- Superior organization and project management skills with the ability to juggle multiple projects, deadlines, and communication lines
- Craft the product strategy for your area of ownership based on data, including transactional data, usage statistics, primary customer research, competitive analysis, and industry analyst reports
- Affinity for the social mission of Thrive Market and a deep appreciation and empathy for the needs of the customer
What the job involves
- Thrive Market’s Product Management team is seeking a highly quantitative individual who will be an exceptional addition to our Product team
- Our ideal candidate is passionate about delivering consumer-facing e-commerce and subscription membership solutions through delivering a unique and world-class shopping experience to our Thrive Market customers
- With your experience, you will create, own, and ruthlessly prioritize key strategic product initiatives from inception to delivery while working with the executive team, key stakeholders, engineers, product design, and other cross-functional teams
- You should love solving member experience problems and seeing new business opportunities utilizing qualitative and quantitative data through the empathetic lens of the user journey and by working closely with our Member Services department
- To succeed in this role, you must be a data-driven innovator, charismatic influencer, curious problem solver, and persuasive communicator
- This is an opportunity to contribute and be a part of a revolutionary new way to bring healthy foods and sustainably produced goods at affordable prices to all our members
- Effective backlog management, diligent prioritization, and communication of customer and business requirements to development and cross-functional teams while always aligned to business KPIs and company pillars
- Continually and effectively create product briefs, presentations (as needed), and communication plans for leadership, key stakeholders, and development teams
- Evaluate end-to-end customer journeys and continuously identify opportunities to improve member engagement and retention experiences across desktop and native mobile applications
- Helming thoughtful experimentation across products to constantly improve the prospect and member experience through feedback and A/B testing
- Demonstrate the ability to own driving ideas through problem definition, solutions discovery, and delivery, as well as thinking big and influencing across all levels of an organization to champion product lines
- Develop and execute strategic initiatives to drive member acquisition and retention, utilizing insights from customer behavior and market trends to enhance the subscription model
- Identify opportunities to optimize the subscription experience, including pricing models, member benefits, and renewal processes, to increase customer satisfaction and reduce churn
- Close collaboration with our Member Services team to understand retention opportunities, optimize customer-facing experiences, and work diligently to improve retention rates in a cost-effective manner
- Efficient in gathering and transforming business needs into product requirements and developing actionable and measurable programs for development and product design teams
- Experience with agile or other PDLC methodologies
Our take
Organic and non-GMO foods have been at the forefront of millions of consumers' minds and while the will is there, the way has often been blocked by inflated prices. Thrive Market wants to become the world's first climate positive grocery sore.
Thrive is disrupting that chain with a subscription based online grocery store that has a curated range of organic and non-GMO groceries, beauty and cleaning supplies. Members pay a fee and are rewarded with an extra 25-50% off regular retail prices, paying wholesale instead. Banking on the mainstream adoption of organic foods and with the long term effects of GMOs under heavy scrutiny, Thrive Market is enabling people to make healthy lifestyle choices without breaking the bank at traditionally more expensive shops like Whole Foods.
As well as considering an IPO, Thrive Market has also recently partnered with rePurpose Global to fight plastic pollution as well as with Beyond Meat, a particularly smart move because the vegan and meat reduction market shows no signs of slowing; as more people want to put their dollars towards products that are cleaner, safer and support the health of the planet.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2019
$20m
CONVERTIBLE
Jul 2018
$42.4m
SERIES B
Total funding: $241.4m
Company benefits
- Comprehensive medical, dental & vision insurance
- Adoption & fertility assistance
- Flexible paid time off
- Competitive salary & equity
- Free Thrive Market membership & 20% discount
- Remote-first culture
- Dog-friendly office
Company HQ
Playa Vista, Los Angeles, CA
Leadership
Nick Green
(Co-Founder & CEO)Founded Ivy Insiders (an education services company) whilst at Harvard, before joining Revolution Prep as EVP Sales & Operations and CPO in 2010. Founded Thrive Market in 2013.
Gunnar Lovelace
(Co-Founder & Board Member)Experienced founder, set up Ego X Studios, Cognition and Love Heals Jewelry, a bohemian lifestyle company. Founder and co-CEO of Good Money, but remains on the board of Thrive Market.
Kate Mulling
(Co-Founder)Experienced Editor and writer, served as Founding West Coast Editor of Refinery29, currently serves as a Strategic Advisor and Creative Consultant to businesses.
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