Product Manager, Observe
Observability
Data observability & management
Open for applications
Data observability & management
201-500 employees
Open for applications
201-500 employees
Company mission
To become the market leader in observability by turning the world's business data into information.
Role
Who you are
- Experienced Product Manager: You bring 5+ years of experience in product management, ideally within a SaaS or B2B environment. You have demonstrated success working on products for developer audiences
- Strong Communicator: You can convey complex ideas effectively, whether to customers, technical stakeholders, or executives
- Technical Expertise: You have hands-on experience with observability tools (e.g., Grafana, Splunk, Datadog, New Relic) and familiarity with cloud-native technologies such as Kubernetes, OpenTelemetry, and CNCF projects
- Customer-Centric Mindset: You are passionate about solving customer problems and designing user-friendly experiences
- Proactive and Driven: You thrive in fast-paced startup environments, taking ownership and driving initiatives forward
- Educational Background: You have a bachelor's degree in Computer Science or a related field, or have demonstrated equivalent technical expertise through other roles (e.g., sales engineering)
What the job involves
- As a Product Manager for Observability, you will play a pivotal role in delivering core product experiences that empower customers to monitor, troubleshoot, and optimize their software applications using operational telemetry
- You’ll be the voice of the customer, collaborating with engineering, sales, and company leadership to shape the product roadmap, prioritize features, and deliver solutions that enable seamless observability
- Your work will help customers transform complex data into actionable insights, leading to higher system uptime, fewer incidents, and improved user satisfaction
- Drive Product Strategy: Dive deep into the world of observability, gaining expertise in best practices, applications, and customer challenges. Channel this knowledge to refine the product vision and strategy
- Shape the Roadmap: Define and prioritize the roadmap for key capabilities such as alerting, dashboarding, search, and analytics. Work to ensure successful feature adoption and a seamless user experience
- Champion the User: Develop a deep understanding of customer needs, including software developers and site reliability engineers (SREs). Translate these insights into intuitive and delightful product experiences
- Collaborate Across Teams: Partner closely with engineering throughout the product development lifecycle, from defining requirements and tracking delivery to overseeing feature releases and sunsetting
- Support Go-to-Market Initiatives: Work with marketing and sales to communicate new features and enhancements. Develop training materials, release notes, and support documentation
- Leverage User Feedback: Gather and represent user feedback to inform engineering priorities, providing data-backed recommendations for tradeoffs and product improvements
- Track Market Trends: Stay informed about industry trends, competitor offerings, and emerging technologies. Share these insights with the team to guide product direction and differentiation
- Optimize Business Models: Contribute to decisions on go-to-market strategies, including pricing, packaging, licensing, and product tiering
Our take
As companies increasingly depend on data-driven decision making, the data observability sector has grown in significance. Observe integrates various types of data (logs, metrics, tracing) and presents it on a single interface (Snowflake).
By leveraging Snowflake, the company utilizes a usage-based pricing model, in which customers pay only for the data they access. With a more cost-effective option relative to other data observability solutions, Observe has been able to set itself apart in the market.
Clients of Observe include Upstart Financial, Open Gov and Top Golf and the company is backed by Capital One Ventures. Its funding has enabled it to accelerate its overall pace of innovation while extending into reliability, acting upon the data, adapting, and optimizing its analysis and integration. Observe is well-positioned to remain a top provider in the data observability sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 6 rounds)
Sep 2024
$30m
SERIES B
Mar 2024
$115m
SERIES B
Total funding: $289.5m
Company benefits
- Comprehensive Insurance Coverage (Health/Dental/Vision/Disability/Life)
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Mental Health Care
- PTO, Bereavement Leave, Paid Holidays, Sick Days
- Family Medical Leave, Fertility Assistance, Maternity & Paternity Leave, Military Leave
- 401(k)
- Equity Incentive Plan & Stock Options
- Flexible Hours & Work From Home
- And More!
Company values
- Providing a High Quality Customer Experience
- Dedication
- Innovation
Company HQ
Downtown, San Mateo, CA
Articles
Leadership
Jacob Leverich
(VP of Engineering)Co-Founder of Kuro Labs. Previously worked as Director of Engineering at Splunk.
Philipp Unterbrunner
(Director of European Operations)Previously worked as a Software Engineer at Facebook. Founding Engineer at Snowflake Computing. Previous Senior Member of the Technical Staff at Oracle and worked as a Software Engineer at Philotech GmbH.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 9 more jobs at Observe